Veterinary Receptionist - Lutherville, MD - Lutherville Animal Hospital

Who we are

Lutherville Animal Hospital, a 3-doctor practice with a well-established staff committed to unparalleled patient care and exceptional customer service, is looking to add a Client Care superstar to our team! We are more than a group of compassionate veterinary professionals; we are a supportive team that believes in a 'better together' philosophy and strives to cross-train and educate our staff so that we can all find a growth path.

In addition to offering a clinic culture of compassion and support, we also offer some exceptional benefits, including but not limited to: health, dental, and vision insurance, 401(k), six paid holidays, employee discounts, professional development opportunities, and more.

Daily responsibilities include:

• Managing multiple phone lines
• Navigating Cornerstone PIMS program
• Booking appointments
• Greeting clients
• Processing payments
• Ensuring that the reception area is clean and comfortable for clients
• Collaborating with the team to help answer client questions or concerns 

Our team members should be ready to:

• Let your passion for pets and veterinary care shine every day.
• Grow as a professional and encourage the growth of others.
• Occasionally partake in a cat rodeo.
• Celebrate birthdays, new babies, anniversaries, and other life events because they're important!
• Be willing to be part of a workplace where genuinely appreciating each other is more than some motivational poster on the wall.

What we're willing to give in return: 

• Mentoring and support for all team members
• Flexibility with scheduling to ensure a healthy work-life balance
• Opportunity to use your veterinary skills to better your community
• A clinic culture that celebrates your unique awesomeness!
• Occasional coffee runs, ice cream parties, and meals on us
• No weekends or late nights
• 4 or 5-day work weeks offered
• Support as you grow and advance your career – The more you know, the better off we all are!

Apply today so we can get started!

Diversity, equity, and inclusion are core values at Lutherville Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential. 

What's in it for you:

Financial Benefits: 

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account
• 529 Savings Plan
• Tuition Support Program
• Referral bonus program 

Wellness Benefits: 

• Health Insurance, including medical, dental, and vision
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program 

Workplace Benefits: 

• Quarterly Team Rewards Bonus Program
• Professional development opportunities 
• Continuing education allowance
• Uniform allowance 
• Ability to join our VetCor Techlife Facebook group of over 800 veterinary technicians company-wide

Lifestyle Benefits:

• Six paid holidays
• Employee Assistance Program
• Employee discount program