Veterinary Receptionist - Kyle Animal Hospital - Western Veterinary Partners

Kyle Animal Hospital is seeking a Client Service Representative to join our reception team! Our CSRs serve a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.

In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.

This is a full-time position with a 4-10 schedule and availability needed Monday-Saturday.

Full-time benefits and compensation:

• Compensation: $15-17/hour, based on experience and skillset
• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program
• 401k options
• Pet care discounts

Minimum qualifications and skillset:

• 1-3 years of client service experience
• Previous veterinary experience is highly desired
• Proficiency in the following skills:
  • Communication skills
  • Multitasking
  • Computer skills

Kyle Animal Hospital is a full-service small animal veterinary hospital. We have been independently serving the Buda, Plum Creek, Kyle, and Mountain City areas for over 20 years. We have delivered solid, progressive healthcare service for over two decades!

We are the largest practice between Austin and San Antonio, which allows us access to a large amount of pooled experience and knowledge. Although we certainly use referral services when necessary, we can also offer many services in house--from advanced dentistry, to imaging such as digital radiography and ultrasound, to specialty surgery.