Veterinary Receptionist - Vets Pets

At Wake Veterinary Medical Center, we are focused on providing exceptional quality medicine to our patients and top-notch customer service to people who love animals just as much as we do. A positive attitude, great communication skills with staff and clients, and a strong work ethic are essential. Cornerstone experience is a plus. The candidate should also be able to multi-task and thrive in a team environment.

We are looking for: Full-time experienced Veterinary Receptionists

Primary responsibilities and skills desired include:

• Greeting and interacting with clients in a friendly, professional, and efficient manner
• Receiving and managing incoming calls on a multi-line phone system
• Accommodating client needs with a culture of saying yes
• Scheduling patients for appointments in accordance with hospital scheduling guidelines
• Obtaining medical and other information from referring veterinarians when needed
• Receiving deposits and payments and explaining payment options to clients
• Balancing the cash drawer/keeping the daily report up to date
• Entering client communication into Cornerstone Software
• Communicating efficiently with a staff member to organize case flow
• Cleaning duties of the lobby, reception area, restroom, and parking lot

Perks and benefits for full-time positions include:

• The choice between two medical plans with prescription drug benefits
• Dental and vision coverage
• 401(k) Savings Plan with employer match, including immediate vesting
• Life insurance for yourself, your spouse, and eligible dependents
• Paid time off / holidays
• Flexible schedules
• Health Savings Account available
• Short-term disability available
• Supplemental critical illness and accident plans
• Uniform allowance
• Employee assistance program
• Generous pet care discount for employee pets
• Continuing education opportunities
• Strong career growth and personal development opportunities

Physical Requirements:

• Ability to stand for extended periods of time.
• Ability to lift, walk, bend, twist, reach, push and squat most of the workday
  • The ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 40 pounds with or without accommodation

Education & Experience:

• 1 year veterinary experience