Veterinary Receptionist at James Landing Veterinary Hospital

Company Description

Welcome to James Landing Veterinary Hospital in Jamestown, NC! Under the leadership of Dr. Fidele Byungura, a highly respected surgeon and community-focused veterinarian, our hospital is dedicated to providing high-quality, compassionate care for pets. Dr. Byungura has cultivated partnerships with local organizations, including the Guilford County Animal Shelter and area rescues, to extend wellness and advanced surgical services to animals in need. As a growing, state-of-the-art practice, we’re seeking a skilled Veterinary Receptionist to join our team and help us make a meaningful impact in our community.

Role Description 

We’re looking for a compassionate and organized Veterinary Receptionist to be the welcoming face of James Landing Veterinary Hospital. This part-time, on-site position, with the option to move to full-time, is ideal for an experienced receptionist eager to take ownership of their role, contribute to our supportive team, and help us provide excellent service for pets and their families. The Veterinary Receptionist will be responsible for managing front desk operations, client communications, scheduling, and helping to streamline the clinic’s daily workflow.

Responsibilities

1. Client Service and Communication

Welcome clients warmly, check patients in and out, and handle inquiries in person, over the phone, and via email. Offer support and guidance to pet owners with empathy and professionalism.

1. Scheduling and Appointment Management

Schedule appointments and manage the clinic calendar to maximize efficiency and ensure timely care.

1. Billing and Payments

Handle billing, payment processing, and provide clients with transparent explanations of services.

1. Medical Record Management

Update and maintain accurate patient records, including treatment plans, follow-ups, and client communications.

1. General Administrative Support

Assist the clinical team with organizational tasks, inventory, and other duties that contribute to efficient daily operations.

Key Qualifications

Required Experience

Previous experience in a veterinary or medical receptionist role.

Communication Skills

Strong communication and interpersonal skills for interacting with clients and colleagues.

Organizational Skills

Detail-oriented, with excellent time-management and organizational skills.

Computer Proficiency

Comfortable using scheduling and management software. (Experience with Eazyvet is a plus, as our hospital is transitioning from Cornerstone to Eazyvet.)

Team-Oriented

Ability to work collaboratively with a close-knit team in a fast-paced environment.

Preferred

• Prior experience in a veterinary or medical setting.

• Familiarity with Cornerstone or Eazyvet software is a plus.

• Join us at James Landing Veterinary Hospital and become part of a team that values community, growth, and excellence in pet care. If you are ready to make a meaningful contribution to a practice with a positive impact, we encourage you to apply!