Veterinary Receptionist - Intown Animal Hospital - Western Veterinary Partners

Intown Animal Hospital is seeking a Veterinary Receptionist to join our team! Our CSRs serve a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.

In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.

This is a full-time position, with a 4/10 schedule and availability needed Mon, Wed, Thurs, Fri. A once-monthly Saturday shift is required.

Full-time benefits and compensation:

• Compensation: $17-$22 per hour, based on experience and skillset
• Health package: Medical, dental, and vision insurance
• Paid Time Off
• Life insurance and disability
• Employee Assistance Program
• 401k options
• Pet discounts
• Career development

We’re Looking For:

• Team players with exceptional communication and multi-tasking abilities
• Detail-oriented individuals with great organizational skills
• Personable and professional individuals who enjoy connecting with clients as well as the team
• Individuals who take initiative and are willing to lend a helping hand
• Veterinary professionals who have a passion for helping animals
• Individuals with veterinary software knowledge and/or prior experience working with animals

About Us:

Intown Animal Hospital is a well-established, full-service, small animal veterinary hospital providing comprehensive medical, surgical, and dental care.

We provide a broad spectrum of diagnostic procedures through in-house testing and the use of external laboratories. We also work closely with local practices when special diagnostic procedures are required. The facility includes a well-stocked pharmacy, an in-hospital surgery suite, in-house x-ray capabilities, a closely supervised hospitalization area, and indoor boarding kennels with outdoor walking areas.

We look forward to hearing from you!