Veterinary Receptionist - Emergency - Second Shift - Vets Pets

Wake Veterinary Medical Center is located at 1007 Tandal Place Knightdale, NC 27545

At Wake, we are focused on providing exceptional quality medicine to our patients and top-notch customer service to people who love animals just as much as we do. A positive attitude, great communication skills with staff and clients, and a strong work ethic are essential. ezyVet experience is a plus. The candidate should also be able to multi-task and thrive in a team environment.

We are looking for: full-time experienced ER Veterinary Receptionists

Primary responsibilities and skills desired include:

• Greeting and interacting with clients in a friendly, professional, and efficient manner

• Receiving and managing incoming calls on a multi-line phone system

• Accommodating client needs with a culture of saying yes

• Scheduling patients for appointments in accordance with hospital scheduling guidelines

• Obtaining medical and other information from referring veterinarians when needed

• Receiving deposits and payments and explaining payment options to clients

• Balancing the cash drawer/keeping the daily report up to date

• Entering client communication into ezyVet

• Communicating efficiently with a staff member to organize case flow

• Cleaning duties of the lobby, reception area, restroom, and parking lot

Perks and benefits for full-time positions include:

• The choice between two medical plans with prescription drug benefits

• Dental and vision coverage

• 401(k) Savings Plan with employer match, including immediate vesting

• Life insurance for yourself, your spouse, and eligible dependents

• Paid time off / holidays

• Flexible schedules

• Health Savings Account available

• Short-term disability available

• Supplemental critical illness and accident plans

• Uniform allowance

• Employee assistance program

• Generous pet care discount for employee pets

• Continuing education opportunities

• Strong career growth and personal development opportunities