Veterinary Receptionist - Aspen Tree Animal Care

AspenTree Animal Care is seeking a Client Service Representative to join our Reception team! Our CSRs serve a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.

In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.

This is a full-time position, with a 4/10 schedule and availability needed Monday-Thursday,

Full-time benefits and compensation:

• Compensation: $17.00 - $18.00/hour, based on experience and skillset
• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program
• 401k options
• PTO

Minimum qualifications and skillset:

• 1+ of client service experience
• Previous veterinary experience is highly desired

Proficiency in the following skills:

• Client service and education

• Managing multiple phone lines

• Booking appointments

• Sales and communication

• General hospital cleaning

Aspen Tree Animal Care is a trusted veterinary clinic dedicated to providing compassionate and comprehensive care for pets in Durango, Colorado. With a team of experienced veterinarians and caring staff, they offer a wide range of services tailored to meet the individual needs of each furry companion. From routine wellness exams and vaccinations to advanced diagnostics and surgical procedures, Aspen Tree Animal Care strives to promote the health and well-being of pets while nurturing strong bonds with their owners. Their state-of-the-art facilities and commitment to excellence ensure that pets receive the highest standard of care in a comfortable and welcoming environment. As a cornerstone of pet healthcare in the local community, Aspen Tree Animal Care is cherished by both pets and their families alike.