Veterinary Receptionist - Readivet

ReadiVet Offers Career Advancement, A Deeper Level of Client Relations, Competitive Compensation, and Better Work Schedules

ReadiVet seeks a Veterinary Patient Care Representative (PCR) to support client relations for our in-home mobile and in-clinic urgent veterinary care services. With the calmer pet owner anxiety and the detail-focused do-er, this job is perfect for someone with a background in clinical veterinary medicine. It takes pride in creating an unparalleled client experience.

This role is ideal for someone seeking a flexible 40-hour schedule with options to work Monday through Friday: 9 am to 6 pm (3 to 4 shifts) or 1 pm to 10 pm (1 to 2 shifts); with rotating Saturdays: 10 am to 7 pm.

About Us: ReadiVet was founded as a mobile, in-home veterinary care provider. We ensure that pet owners get access to more clinical expertise while reducing stress for their pets. More than eighty-five percent of our services are provided in the home, while we also offer care in our fully equipped and centrally located clinic for imaging, surgery, and dental procedures.

ReadiVet has expanded its offerings to include comprehensive in-clinic urgent care from its hub in Uptown, Dallas. This service ensures we can meet a higher level of pet needs—whether expected or unexpected. The urgent care team will work in concert with our mobile care teams as we focus on delivering both well care and sick care to our clients in both treatment settings.

What sets ReadiVet apart from other clinics? You are joining a company that fosters a culture of collaboration and active listening. Every team member’s feedback is heard, and we act to improve veterinary care together.

Responsibilities include:

• Answering office phone calls and text messages
• Scheduling appointments
• Managing schedules for our mobile and in-clinic urgent care veterinary teams
• Reviewing appointment details with clients
• Educating clients on pricing and procedures
• Efficiently communicating appointment details to veterinarians and technicians
• Sending/responding to emails

Requirements

• 1-3+ year(s) of experience in the veterinary field
• 1+ year(s) of experience as a veterinary/medical receptionist in a multiple-doctor practice
• Veterinary assistant/tech experience preferred
• Experience using veterinary practice management and/or scheduling systems
• Superb phone etiquette and text messaging skills
• A team player, self-motivated, and reliable
• Must be an excellent communicator and comfortable speaking with clients
• Flexibility to work weekends and holidays as required
• Must be able to lift and carry 50 lbs. with assistance

Job Skills

• Professional and engaging phone etiquette and text messaging skills
• Ability to work in a fast-paced environment
• Detailed oriented
• Ability to multitask
• Navigation and Wayfinding- Skilled in using maps and other navigational tools to determine optimal routes and directions.

Benefits

• Competitive pay commensurate with experience
• Quarterly performance bonuses
• Paid holidays and vacation days
• Health, Dental, and Vision Insurance
• Health Savings Account (HSA)
• 401k Retirement Plan
• Long-term and Short-term disability insurance (100% employer-paid)
• Life insurance (100% employer paid)
• CE allowance for licensed technicians
• Discounted pet care for your personal pets
• Monogrammed uniforms (100% employer paid)
• Monthly cell phone stipend
• Valid driver's license
• Salary range $20 - $22 per hour

ReadiVet is a tobacco-free and Vape free workplace.