Veterinary Receptionist - Cleveland, OH - Big Creek Pet Hospital

Who we are

Big Creek Pet Hospital is a two-location, four-doctor practice committed to unparalleled patient care and exceptional customer service, and we are looking to add a client care superstar to our team! We are more than a group of compassionate veterinary professionals; we are a supportive team that believes in a 'better together' philosophy and strives to cross-train and educate our staff so that we can all find a growth path.

Our veterinary receptionists often provide a client’s first and last impression of their visit to Big Creek. In addition to providing each client with excellent customer service, some of the other things our receptionists are responsible for are:

• Answering phones 
• Accurately scheduling appointments
• Properly invoicing client bills
• Reviewing our “ABC Wellness Plans” with clients
• Helping to cultivate and maintain the client/patient bond with BCPH

Veterinary receptionists are highly valued for their role in our daily operations, and we aren’t shy about showing our appreciation. Our team enjoys a positive clinic culture and scheduling that supports a proper work-life balance. Plus, we have put together some pretty sweet benefits to help keep life going smoothly, including:

Financial Benefits: 

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account
• 529 Savings Plan
• Tuition Support Program
• Referral bonus program 

Wellness Benefits: 

• Health Insurance, including medical, dental, and vision
• Sick Time / Paid Time Off
• Supplemental insurance, including accident, disability, critical illness, and life insurance
• Health Savings Account
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program 

Workplace Benefits: 

• Quarterly Team Rewards Bonus Program
• Professional development opportunities 
• State license reimbursement
• VTNE exam fee reimbursement
• Continuing education allowance
• Uniform allowance 
• Ability to join our VetCor Techlife Facebook group of over 800 veterinary technicians company-wide

Lifestyle Benefits

• Six paid holidays
• Employee Assistance Program
• Parental leave
• Employee discount program (Apple, Verizon, Disney, auto insurance, flights, etc.) 

Apply today, and let’s see the difference we can make together!

Diversity, equity, and inclusion are core values at Big Creek Pet Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.