Veterinary Receptionist - Animal Care Center of Carters Creek - Western Veterinary Partners

Animal Care Center of Carters Creek is seeking a Client Service Representative to join our Reception team! Our CSRs serve a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.

In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.

This is a full-time position, with a 4/10 schedule and availability needed Monday - Saturday.

Full-time benefits and compensation:

• Compensation: $15-$16 hour, based on experience and skillset
• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program
• 401k options
• Pet discounts
• Career development

We’re Looking For:

• Team players with exceptional communication and multi-tasking abilities
• Detail-oriented individuals with great organizational skills
• Personable and professional individuals who enjoy connecting with clients as well as the team
• Individuals who take initiative and are willing to lend a helping hand
• Veterinary professionals who have a passion for helping animals
• Individuals with veterinary software knowledge and/or prior experience working with animals

About Us:

Animal Care Center proudly services Columbia, Spring Hill, and the surrounding areas. Our multi-doctor team is comprised of extremely talented animal lovers who provide friendly and compassionate service to our community’s dogs and cats. We are well-equipped to provide a wide range of services and encourage lifelong learning and career development. Columbia, TN, is a “Top 10” small town that’s classically southern and just an hour outside of Nashville. We are in the process of expanding, and as our clinic grows, we’re searching for a receptionist to make a positive first impression on each client we interact with.

We look forward to hearing from you!