Veterinary Receptionist - Andover Animal Hospital

Veterinary Receptionist

Veterinary Receptionists are invaluable members of our hospital team, and we treat them that way. Come thrive in an environment that encourages learning and continued growth within the profession and become the bridge between pet owners and patient care.   

Andover Animal Hospital has been serving our community since 1958 by providing high quality veterinary care to our patients.  Our goal is to communicate caring and compassion while providing high quality, progressive veterinary care.  Our clients are extremely dedicated to their pets which allows us to thoroughly workup cases and practice high quality of medicine and surgery.  In addition to providing care to our clients and patients, we also serve several rescue organizations including, our largest rescue, Great Dog Rescue New England.   

Essential Functions and Responsibilities:   

• Deliver exceptional customer service 
• Schedule and confirm appointments, record keeping and organization, provide estimates and invoices for payment 
• Perform opening and closing procedures, end of day reports and deposits  
• Data Entry: records, client questionnaires, referral information, etc
• Ensure that referral letters and lab results go to the corresponding veterinarians   

Skills and Qualifications:  

• 1-3 years’ experience in veterinary practice (or human medical practice) preferred 
• Computer experience (email usage, word/excel) and proficiency required in front desk equipment
• General understanding of veterinary terminology, situational understanding and being able to successfully communicate these situations with clients and veterinary team
• Must be able to work seated for a majority of day  

Benefits and Perks:  

• Short Term Disability paid for by employer 
• Complimentary Life Insurance $25,000; with options to purchase additional voluntary benefits for self or family 
• Company Sponsored Employee Assistance Program (Headspace)
• 401K with 100% company match up to 3% and 50% company match up to 5%, eligible after 6 months of employment
• Kaiser/United Healthcare Insurance Plans with multiple options
• Flexible Spending Account or Health Savings Account options 
• United Healthcare Dental Insurance; includes a 100% paid premium option for team members
• United Healthcare Vision Insurance options
• Long Term Disability options
• Progyny-Fertility and Family Building Support (up to $10,000)
• Team Member Discounts for Pet Care
• Paid PTO
• LGBTQIA+ support with FOLX HEALTHCARE
• Sword Digital Musculoskeletal & Physical Therapy Program
• Referral Bonus Program
• DailyPay on Demand

We are a proud United Veterinary Care Partner hospital. United Veterinary Care supports the unique culture and individuality of each partner hospital while empowering the hospital teams in their care for patients. One of our goals is to support our community of hospitals in creating sustainable, fulfilling careers in a profession we love.