Veterinary Practice Manager - Vets Pets
Hillsborough, NC 27278
About the Job
At Healing Paws Veterinary Hospital, we care deeply about our team and the animals in our care. Working at a veterinary hospital can be a rewarding and fulfilling career choice for individuals who are passionate about animal care and want to make a difference in the lives of pets and their owners.
The team at Healing Paws Veterinary Hospital is dedicated to fostering a positive and respectful workplace. Our team members work cohesively, communicate effectively, and provide mutual support to one another. Furthermore, we actively engage with the Hillsborough community and have developed close relationships with our clients. At Healing Paws, you will have the opportunity to learn and grow as a professional.
Practice Manager Duties:
- Responsible for overseeing administrative duties including expense management, cash, control/banking, loss prevention, office, and medical supply ordering, staff scheduling, and inventory management.
- Foster and exhibit a positive work environment
- Oversee the daily operations of the hospital and actively manage all employees with frequent and direct communication on daily responsibilities and workflow.
- Function as needed in the practice as a Veterinary Technician, Assistant, or Receptionist.
- Identify areas for improvement in operational processes.
- Participate in the recruitment and selection process.
- Direct, lead, and mentor employees to realize their potential through individual goal setting and frequent communication to monitor progress and tweak goals as needed.
- Routinely lead hospital meetings and one-on-one meetings with employees and doctors.
- Oversee facility cleanliness and organization.
- Ensure compliance with all practice policies and procedures and with all local state and federal laws.
- Performs other related duties as assigned.
Required Skills/Abilities
- Ability to work with or around sick animals, potentially hazardous materials, cleaning chemicals, gas anesthetics, and unpleasant odors.
- Ability to always communicate professionally and effectively and maintain professionalism in emotionally charged / challenging situations.
- Ability to provide high quality customer service embodying a yes culture for clients.
- Ability to work effectively as a member of a team.
- Ability to work effectively with computers, software, and electronics.
Physical Requirements:
- Ability to lift patients with or without reasonable accommodations.
- Ability to sit or stand for extended periods of time and walk intermittently?
- Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers
- The ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 40 pounds?with or without accommodation
Education and Experience:
- Veterinary medicine experience preferred.
Perks and benefits include:
- Tuition assistance for veterinary assistants interested in becoming credentialed technicians
- A choice between two medical plans with prescription drug benefits
- Dental and vision coverage available
- 401(k) Savings Plan with employer match, including immediate vesting
- Life insurance for yourself, spouse and eligible dependents available
- Paid time off / holidays
- Health Savings Account available
- Short term disability available
- Supplemental critical illness and accident plans available
- Uniform allowance
- Continuing education allowance for credentialed technicians
- Employee assistance program
We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.