Veterinary Office Coordinator - Readivet

ReadiVet Offers Career Advancement, A Deeper Level of Client Relations, Competitive Compensation, and Better Work Schedules

ReadiVet seeks a Veterinary Office Coordinator to support client relations and day-to-day office management for its Dallas clinic. This position is ideal for someone who loves interacting with pet owners and has previous experience working in a veterinary practice.

Whether you’re a few years into your veterinary career or you’re a seasoned veterinary technician who wants to continue serving clients but find a better pace, this office-based job is a great next step. We offer set schedules, with no nights or weekends.

By joining ReadiVet, you are part of a team changing how veterinary medicine is delivered by trading the waiting room for the pet owner’s living room. Come work with a team of collaborative colleagues, taking the stress out of veterinary care for pets and their owners.

Responsibilities include:

Client Interaction:

• Answering the door to greet clients warmly and assisting with sample drop offs, medication pick up, appointment scheduling, and general inquiries.
• Handling front-office coordination for clinic, which is used as base for veterinary team and appointments for surgeries, dental cleanings and x-rays.
• Educate clients on preventive care, medication administration, and post-treatment instructions under the guidance of veterinarians.
• Participate in continuous improvement initiatives to enhance the quality of client services and patient care.
• Answering office phone calls and text messages
• Educating clients on pricing and procedures, mobile vet process
• Sending/responding to emails
• Efficiently communicating appointment details to veterinarians and technicians

Team Support:

• Filling prescription requests and facilitating payment with shipping/pick-up. Including all external prescriptions (i.e., online, local, and compounding pharmacies)
• Supporting management in tasks

Requirements

• 1-3+ years of experience in the veterinary field
• 1+ year(s) of experience as a veterinary/medical receptionist in a multiple-doctor practice
• Veterinary assistant/technician experience preferred, with the ability to fill in for technicians as needed
• Experience using veterinary practice management and/or scheduling applications (computer programs)
• Ability to manage logistics and communicate effectively with teammates
• Superb phone etiquette and text messaging skills
• A team player, self-motivated and reliable
• Passionate about serving pets and pet owners

Job Skills

• Professional and engaging phone etiquette and text messaging skills
• Ability to work in a fast-paced environment
• Detailed oriented
• Ability to multitask

Benefits

• Competitive pay commensurate with experience
• Quarterly performance bonuses
• Paid holidays and vacation days
• Health, Dental, and Vision Insurance
• Health Savings Account (HSA)
• 401k Retirement Plan
• Long-term and Short-term disability insurance (100% employer-paid)
• Life insurance (100% employer paid)
• CE allowance for licensed technicians
• Discounted pet care for your personal pets
• Monogrammed uniforms (100% employer paid)
• Monthly cell phone stipend
• Valid driver's license

ReadiVet is a tobacco and vape-free workplace.