Veterinary Client Service Representative - Pieper Veterinary

We know that a positive client experience starts as soon as our clients enter the waiting room and Pieper Veterinary is seeking kind, compassionate, and detail-oriented Client Service Representatives to join our fantastic team of veterinary professionals in our Specialty, Emergency and Primary Care practice in Middletown, Connecticut. Our vision is simply to make the community and people and animals in it, happier and healthier and we need you to help us accomplish that.  

About You:  

We strongly believe that veterinary medicine is a team sport, and our ideal candidate is someone who feels the same. Communication is key in our industry, and we are looking for people who navigate both client and interpersonal communication with skill and ease. We are seeking a Client Service Representatives who will thrive in a fast-paced, high-volume  setting. Our ideal candidate will have the ability to remain calm during emotional and stressful situations, as well as the ability to handle patients on a leash or in a carrier.  Experience with EzyVet and Smartflow are an additional plus, but not required. We highly value collaboration from all staff members, so please speak up as your input is not only valued but can make a difference.  

What to Expect:  

• Environment of Collaboration: Our VECCS Level 1 Certified hospital includes specialists in Emergency & Critical Care, Neurology, Internal Medicine, Radiology, Oncology, Surgery and Exotics and a full staff of experienced Emergency and Primary Care Veterinarians.  With the support of their technicians, assistants, and liaisons the hospital teams work closely together to deliver the highest quality of care.  
• Career Advancement: We pride ourselves on recognizing top talent and strong work ethic and if you demonstrate those things, you can expect to be promoted from within.  
• Commitment to Continuing Education: We want to retain and develop our talent to the best of our ability. You can expect numerous in-house CE opportunities, an annual symposium, and any mentoring available to support and achieve your career goals!  
• Environment of Belonging: With so many specialties at your fingertips, it's easy to find where you fit. We also promote an environment of inclusivity so that everyone feels welcome.   

What's in it for you? 

• Supportive culture with social events & team building 
• Competitive paid time off & holidays 
• Career Growth & Training Opportunities 
• Comprehensive medical, dental, and vision insurance
• Mental Health Focused Services 
• 401(k) plan with a strong employer match
• Up to 75% employee pet care discount 
• Annual uniform allowance