Veteran Services Coordinator - Trilogy Inc

For more than 50 years, Trilogy has provided people across Chicago and beyond with support to recover from mental illness and move toward stability. We provide our clients with an array of essential services and ongoing support so that they can live independently and thrive in our community. Trilogy’s mission is to enable people in mental health recovery to build meaningful and independent lives through comprehensive and integrated care. We envision a society where everyone impacted by mental illness is valued, embraced, and supported holistically, systematically, and culturally; where the stigma of mental illness is eliminated; and where quality of care is not determined by socioeconomic status.

The Veteran Services Coordinator has the overall responsibility for coordinating services for Veterans across the organization.  They will run regularly scheduled support/training meetings for employees, provide coaching and mentoring to employees and their supervisors across teams/programs, make recommendations on enhancing Veteran services across the agency, and advocate for Veteran services locally and statewide.  The Veteran Services Coordinator will develop relationships and partner with the Veteran Administration and local subsidiaries to provide care coordination and linkages to specific Veteran Services.  They will be an expert on services available to clients that have served in the military and unique needs of this population.  The Veteran Services Coordinator is responsible for providing clinical services to Veterans across all levels of care.

Responsibilities

• Provide clinical services (i.e. psychotherapy, skill building, case management, community support, etc.) to Veterans and non- Veteran clients across all levels of care.
• Complete intakes and assessments for clients to ensure linkage to appropriate services.
• Provide psychotherapy and family psychoeducation to clients in programs at Trilogy; i.e. the HOPE First program, Outpatient Services, etc.  
• Assist with training new employees to provide quality services to clients who are Veterans.  Ensure continued education and training for employees to strengthen services provided.
• Identify employee training opportunities and assist in facilitating employee improvement in regards to providing services to Veterans.
• Provide training to community members around mental health awareness and reduction of stigma for mental health needs specific to Veterans
• Provide coaching and feedback to Supervisors of staff working with Veterans to improve the quality of supervision and performance across teams and programs.
• Assist in the interview and hiring process for future Veteran services employees across the organization.  
• Provide strengths-based, client-centered, recovery focused and trauma-informed services to adults with mental health diagnoses and co-occurring substance abuse disorders presenting for services
• Assist in developing materials, workflows and expectations for the Veteran’s services provided by Trilogy employees.
• Develop and maintain relationships between Trilogy and the VA and other community providers for Veteran specific services (i.e. Veteran’s court, The Vet Center, housing providers etc)
• Provide care coordination between Trilogy and referrals sources for Veterans
• Perform other related duties and/or projects as assigned 

Qualifications

• Masters’ Degree in Social Work, Psychology, Counseling, or other closely related field required
• Licensed Clinical Social Worker, Licensed Clinical Professional Counselor, or Licensed Practitioner of the Healing Arts preferred
• Identify as a Veteran or a service member of the military
• Availability for flexible hours; i.e. evening and/or weekend hours as needed
• Valid Illinois driver’s license
• Daily access to a well-maintained vehicle with $100,000/$300,000 liability insurance
• Minimum two years’ experience working with people with mental health issues and/or substance abuse diagnoses and identifying as Veterans
• Previous project management and/or supervisory experience preferred

See job description