Verification of Insurance Benefits Specialist - Greenbrook TMS NeuroHealth Centers

Do you have a passion for ensuring everyone has access to the mental health care they need? Are you detail-oriented and enjoy navigating complex insurance systems? If so, join our dedicated team at Greenbrook!

Greenbrook is seeking an Insurance Verification Specialist who will play a vital role in working to ensure our patients are able to utilize their health insurance benefits to access the mental health services they seek. This role is responsible for identifying and reporting patient eligibility.

This position is full-time (Monday-Friday, 8am-4pm or 9am-5pm) and will be located in our Creve Coeur center. We offer a competitive pay range of $19-21/hour (based on education level and prior experience) PLUS a generous benefits package including 401(k) with company match, paid time off, and medical/dental/vision benefits.

Responsibilities:

• Review and verify insurance coverage and mental health benefits (in-network providers, coverage details for patients, pre-authorization requirements).
• Identify specific insurance requirements to complete the verification process.
• Work collaboratively with insurance companies to secure coverage quotes for patients' mental health treatment plans.
• Conduct thorough insurance research to identify the most cost-effective options for patients.
• Maintain accurate and up-to-date patient insurance records in our electronic health record (EHR) system.
• Provide clear and concise documentation of insurance payer plans including patient coverage, cost share, access, and provider options.
• Identify and report trends and delays with reimbursements.
• Collaborate with the management and clinical teams to identify potential insurance barriers and develop solutions to expedite and ensure patient access.

Qualifications:

• Minimum 2 years of experience working in healthcare insurance, with a focus on mental health benefits a plus.
• Strong understanding of medical billing and coding practices.
• Excellent communication and interpersonal skills, with a patient-centered approach.
• Proficient in Microsoft Office Suite (Word, Excel) and electronic health record (EHR) systems.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong analytical and problem-solving skills.
• Passion for mental health advocacy and a commitment to reducing healthcare disparities.

Who we are:

Operating through 130 Company-operated treatment centers, Greenbrook is a leading provider of Transcranial Magnetic Stimulation ("TMS") therapy and Spravato® (esketamine nasal spray), FDA-cleared, non-invasive therapies for the treatment of Major Depressive Disorder ("MDD") and other mental health disorders, in the United States. TMS therapy provides local electromagnetic stimulation to specific brain regions known to be directly associated with mood regulation. Spravato® is offered to treat adults with treatment-resistant depression and depressive symptoms in adults with MDD with suicidal thoughts or actions. Greenbrook has provided more than 1.3 million treatments to over 40,000 patients struggling with depression.

Over 16 million Americans are affected by depression. Greenbrook TMS is changing the way that depression is treated, and YOU can be part of making a positive difference in the lives of patients by joining our amazing team!

To learn more about our WHY, click here: https://youtu.be/yrr-wlFftT0

For patient testimonies on HOW we are transforming lives for the better, click here: https://www.greenbrooktms.com/patient-stories

Greenbrook TMS is a growing company seeking dedicated individuals who will be key employees as we expand - come join us!

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