Vendor Management Contract Analyst - City National Bank
Phoenix, AZ
About the Job
VENDOR MANAGEMENT CONTRACT ANALYST
WHAT IS THE OPPORTUNITY?
As an experienced, fully proficient professional with contract management experience, this role will primalrily be responsible for maintaining the vendor contract database and conducting quality assurance reviews on vendor risk management contracts and data reconciliations. This position will work with the Manager of Vendor Risk Governance to build out the quality assurance contract function within the Vendor Management team.
What you will do
+ Support development of the 1st Line of Defense quality assurance/control program around contracts
+ Manage and maintain an accurate vendor contract database by aligning to various vendor contracts (e.g. MSA, SOW, Change Order, ELA, etc….)
+ Support development of the guidelines for quality assurance/control contract reporting across the 1LOD teams; develop reports to Mgmt on QA metrics, trends, root causes, and resolutions
+ Analyze contract clauses, stipulations, obligations, and liabilities and compare to data within vendor management system of record to ensure accuracy
+ Perform data entry and reconciliations according to procedures to ensure quality reporting and governance
+ Review supplier contract terms and conditions and align with vendor management system of record to ensure accuracy
+ Work across the vendor management team to drive remediation plans and increase quality upfront; Effectively monitor the tracking of issues to ensure timely resolution
+ Maintain proper information/documentation and records related to the Bank's vendors for both internal and external audits using OCC and FFIEC guidelines as a reference.
+ Ensure that contract terms comply with legal requirements, policies and standards
+ Maintain and update policies, procedures and best practices for vendor management contract review and remediation
+ Maintain records for correspondence and documentation in relation to established contracts and those in progress.
+ Communicate and present information to stakeholders about all contract-related matters
+ Keeping informed of amendments to contract law
+ Continuous evaluation of the contract database governance program for improvements, automation opportunities and efficiencies
+ Champion and provide risk awareness to the enterprise Vendor Management purpose throughout the organization; train and advise internal CNB staff on the vendor management processes; specifically around contract records management
+ Support resolution of vendor activities, inquiries, issues, incidents, service requests, and escalations, etc…
+ Support an environment of continuous improvement.
+ Support various adhoc projects supporting program enhancements, process improvements, and other functions
+ Escalate issues to management as required; work to resolve issues as needed
+ Perform other duties, as assigned
Must-Have*
+ Bachelor's Degree or equivalent
+ Minimum 2 years experience working in contracts
+ Minimum of 1 year vendor management, managing vendor contracts and service levels and monitoring vendor performance
Skills and Knowledge
+ Prefrerred Third Party Risk Management experience
+ Preferred audit experience
+ Preferred Industry recognized third party risk management or vendor management certification
+ Preferred Intermediate knowledge of Microsoft Office tools; specifically, Excel, PowerPoint and SharePoint
+ Preferred Six Sigma certification and project management experience
+ Recommended four (4) years of focused experience in Vendor Governance, Risk Management, IT, Finance, QA, Audit, and/or equivalent business experience
+ Excellent analytical, problem solving, and organizational skills required
+ Excellent written and verbal communication skills
+ Keep up to date with relevant regulatory guidance, industry practices and Bank policies by attending outside forums or staying connected with peer groups industry-wide.
+ Must be an independent, proactive, organized and diligent worker and able to work with minimal direction;
+ Ability to research information, problem solve, and make solid business decisions
+ Ability to report, analyze, interpret, and critically think
+ Ability to produce accurate and detailed work on multiple projects under time pressure
+ Ability to effectively manage relationships with internal and external partners
+ Ability to work in a fast paced and changing environment
+ Skill in attention to detail, time management, written and oral communication, multi-tasking, and working in a team atmosphere adhering to tight deadlines
+ Must be able to multi-task and handle voluminous workflow, work under tight deadlines, balance multiple, detailed tasks simultaneously and prioritize appropriately
+ Must be able to respond quickly and positively to shifting demands and opportunities
Compensation
Starting base salary: $34.55 - $55.19 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
*To be considered for this position you must meet at least these basic qualifications
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Benefits and Perks
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks (https://image.emails.cnb.com/lib/fe5e15707c640c78771c/m/10/cbedd856-c2fc-491b-a625-3ab7a0fd9a65.pdf) .
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.'
ABOUT CITY NATIONAL
We start with a basic premise: Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies.
#LI-MA
#CA-MA
WHAT IS THE OPPORTUNITY?
As an experienced, fully proficient professional with contract management experience, this role will primalrily be responsible for maintaining the vendor contract database and conducting quality assurance reviews on vendor risk management contracts and data reconciliations. This position will work with the Manager of Vendor Risk Governance to build out the quality assurance contract function within the Vendor Management team.
What you will do
+ Support development of the 1st Line of Defense quality assurance/control program around contracts
+ Manage and maintain an accurate vendor contract database by aligning to various vendor contracts (e.g. MSA, SOW, Change Order, ELA, etc….)
+ Support development of the guidelines for quality assurance/control contract reporting across the 1LOD teams; develop reports to Mgmt on QA metrics, trends, root causes, and resolutions
+ Analyze contract clauses, stipulations, obligations, and liabilities and compare to data within vendor management system of record to ensure accuracy
+ Perform data entry and reconciliations according to procedures to ensure quality reporting and governance
+ Review supplier contract terms and conditions and align with vendor management system of record to ensure accuracy
+ Work across the vendor management team to drive remediation plans and increase quality upfront; Effectively monitor the tracking of issues to ensure timely resolution
+ Maintain proper information/documentation and records related to the Bank's vendors for both internal and external audits using OCC and FFIEC guidelines as a reference.
+ Ensure that contract terms comply with legal requirements, policies and standards
+ Maintain and update policies, procedures and best practices for vendor management contract review and remediation
+ Maintain records for correspondence and documentation in relation to established contracts and those in progress.
+ Communicate and present information to stakeholders about all contract-related matters
+ Keeping informed of amendments to contract law
+ Continuous evaluation of the contract database governance program for improvements, automation opportunities and efficiencies
+ Champion and provide risk awareness to the enterprise Vendor Management purpose throughout the organization; train and advise internal CNB staff on the vendor management processes; specifically around contract records management
+ Support resolution of vendor activities, inquiries, issues, incidents, service requests, and escalations, etc…
+ Support an environment of continuous improvement.
+ Support various adhoc projects supporting program enhancements, process improvements, and other functions
+ Escalate issues to management as required; work to resolve issues as needed
+ Perform other duties, as assigned
Must-Have*
+ Bachelor's Degree or equivalent
+ Minimum 2 years experience working in contracts
+ Minimum of 1 year vendor management, managing vendor contracts and service levels and monitoring vendor performance
Skills and Knowledge
+ Prefrerred Third Party Risk Management experience
+ Preferred audit experience
+ Preferred Industry recognized third party risk management or vendor management certification
+ Preferred Intermediate knowledge of Microsoft Office tools; specifically, Excel, PowerPoint and SharePoint
+ Preferred Six Sigma certification and project management experience
+ Recommended four (4) years of focused experience in Vendor Governance, Risk Management, IT, Finance, QA, Audit, and/or equivalent business experience
+ Excellent analytical, problem solving, and organizational skills required
+ Excellent written and verbal communication skills
+ Keep up to date with relevant regulatory guidance, industry practices and Bank policies by attending outside forums or staying connected with peer groups industry-wide.
+ Must be an independent, proactive, organized and diligent worker and able to work with minimal direction;
+ Ability to research information, problem solve, and make solid business decisions
+ Ability to report, analyze, interpret, and critically think
+ Ability to produce accurate and detailed work on multiple projects under time pressure
+ Ability to effectively manage relationships with internal and external partners
+ Ability to work in a fast paced and changing environment
+ Skill in attention to detail, time management, written and oral communication, multi-tasking, and working in a team atmosphere adhering to tight deadlines
+ Must be able to multi-task and handle voluminous workflow, work under tight deadlines, balance multiple, detailed tasks simultaneously and prioritize appropriately
+ Must be able to respond quickly and positively to shifting demands and opportunities
Compensation
Starting base salary: $34.55 - $55.19 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
*To be considered for this position you must meet at least these basic qualifications
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Benefits and Perks
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks (https://image.emails.cnb.com/lib/fe5e15707c640c78771c/m/10/cbedd856-c2fc-491b-a625-3ab7a0fd9a65.pdf) .
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.'
ABOUT CITY NATIONAL
We start with a basic premise: Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies.
#LI-MA
#CA-MA
Source : City National Bank