Vendor Governance Nurse - Masco Corporation
Richmond, VA
About the Job
Vendor Governance Nurse
120133
Join Our Team at Zurich North America as a Vendor Governance Nurse!
Zurich North America is seeking a highly skilled and motivated Vendor Governance Nurse to join our dynamic team! This is a fully remote position, with ideal candidates located in Central or Eastern Time Zones.
Our team is dedicated to delivering top-quality work and driving exceptional outcomes for our injured workers, claims, and customers. As a Vendor Governance Nurse, you will play a key role in ensuring that our preferred Nurse Case Management (NCM) vendors meet the highest standards. You’ll work closely with vendors to audit their work, provide educational training, and support continuous process improvement initiatives. You’ll help us shape the future of vendor relationships and contribute to the overall success of our claims management process.
Key Responsibilities:
+ Audit the quality of work produced by our preferred NCM vendors and ensure adherence to service level agreements.
+ Conduct regular training sessions and meetings with assigned vendors to review audit results, provide educational support, and drive performance improvements
+ Analyze operational data, identify trends, and collaborate with the Claims and Admin Support teams to optimize vendor performance
+ Document audit results, draw actionable conclusions, and contribute to process improvements to enhance service quality
+ Lead quarterly operational reviews with vendors, prioritizing improvement opportunities and implementing changes to drive positive outcomes
+ Maintain professional expertise by staying current with industry trends and contributing to medical management education
Required Qualifications:
+ Associate Degree in Nursing and 3 or more years of experience in the Nursing area
+ Licensed Registered Nurse (RN) in the state of residence
+ Minimum of 3 years of clinical experience
+ Proficiency in Microsoft Office Suite
+ Proven experience in leading operational initiatives or workstreams
Preferred Qualifications:
+ Bachelor’s Degree in Nursing and 3 or more years of experience in the Nursing area
+ 3+ years of experience in case management
+ Catastrophic Case Management experience
+ Experience in Worker’s Compensation
+ Background in a transactional, operational, or customer service environment
+ Quality auditing experience
+ Strong understanding of the insurance industry and regulatory environment
+ Demonstrated ability to collaborate effectively across workgroups and/or organizations
Compensation for roles at Zurich varies depending on a wide array of factors including but not limited to the specific office location, role, skill set, and level of experience. As required by local law, Zurich provides in good faith a reasonable range of compensation for roles. For additional information about our Total Rewards, Clickhere (https://www.zurichna.com/careers/benefits) . Other rewards may include short term incentive bonuses and merit increases. Candidates with salary expectations outside of the range are encouraged to apply, and will be considered based on experience, skill, and education. The salary provided is a nationwide market range and has not been adjusted for the applicable geographic differential associated with the location where the position may be filled.The proposed salary rangefor this position is $64,600.00 - $105,900.00, with short-term incentive bonus eligibility set at 10%.
As an insurance company, Zurich is subject to 18 U.S. Code § 1033.
As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time ( https://www.zurichna.com/careers/faq ).
A future with Zurich. What can go right when you apply at Zurich?
Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please clickhere (https://www.zurichna.com/careers) to learn more.
As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet
Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.
Location(s): AM - Illinois Virtual Office, AM - Alabama Virtual Office, AM - Connecticut Virtual Office, AM - Delaware Virtual Office, AM - Florida Virtual Office, AM - Georgia Virtual Office, AM - Indiana Virtual Office, AM - Iowa Virtual Office, AM - Kansas Virtual Office, AM - Kentucky Virtual Office, AM - Louisiana Virtual Office, AM - Maine Virtual Office, AM - Maryland Virtual Office, AM - Massachusetts Virt. Office, AM - Michigan Virtual Office, AM - Minnesota Virtual Office, AM - Mississippi Virtual Office, AM - Missouri Virtual Office, AM - Nebraska Virtual Office, AM - New Hampshire Virt. Office, AM - New Jersey Virtual Office, AM - New York Virtual Office, AM - North Carolina Virt. Office, AM - North Dakota Virtual Office, AM - Oklahoma Virtual Office, AM - Pennsylvania Virtual Office, AM - Rhode Island Virtual Office, AM - South Carolina Virt. Office, AM - South Dakota Virtual Office, AM - Tennessee Virtual Office, AM - Texas Virtual Office, AM - Vermont Virtual Office, AM - Virginia Virtual Office, AM - West Virginia Virt. Office, AM - Woodland Hills
Remote Working: Yes
Schedule: Full Time
Employment Sponsorship Offered: No
Linkedin Recruiter Tag: #LI-MD1 #LI-ASSOCIATE #LI-REMOTE
120133
Join Our Team at Zurich North America as a Vendor Governance Nurse!
Zurich North America is seeking a highly skilled and motivated Vendor Governance Nurse to join our dynamic team! This is a fully remote position, with ideal candidates located in Central or Eastern Time Zones.
Our team is dedicated to delivering top-quality work and driving exceptional outcomes for our injured workers, claims, and customers. As a Vendor Governance Nurse, you will play a key role in ensuring that our preferred Nurse Case Management (NCM) vendors meet the highest standards. You’ll work closely with vendors to audit their work, provide educational training, and support continuous process improvement initiatives. You’ll help us shape the future of vendor relationships and contribute to the overall success of our claims management process.
Key Responsibilities:
+ Audit the quality of work produced by our preferred NCM vendors and ensure adherence to service level agreements.
+ Conduct regular training sessions and meetings with assigned vendors to review audit results, provide educational support, and drive performance improvements
+ Analyze operational data, identify trends, and collaborate with the Claims and Admin Support teams to optimize vendor performance
+ Document audit results, draw actionable conclusions, and contribute to process improvements to enhance service quality
+ Lead quarterly operational reviews with vendors, prioritizing improvement opportunities and implementing changes to drive positive outcomes
+ Maintain professional expertise by staying current with industry trends and contributing to medical management education
Required Qualifications:
+ Associate Degree in Nursing and 3 or more years of experience in the Nursing area
+ Licensed Registered Nurse (RN) in the state of residence
+ Minimum of 3 years of clinical experience
+ Proficiency in Microsoft Office Suite
+ Proven experience in leading operational initiatives or workstreams
Preferred Qualifications:
+ Bachelor’s Degree in Nursing and 3 or more years of experience in the Nursing area
+ 3+ years of experience in case management
+ Catastrophic Case Management experience
+ Experience in Worker’s Compensation
+ Background in a transactional, operational, or customer service environment
+ Quality auditing experience
+ Strong understanding of the insurance industry and regulatory environment
+ Demonstrated ability to collaborate effectively across workgroups and/or organizations
Compensation for roles at Zurich varies depending on a wide array of factors including but not limited to the specific office location, role, skill set, and level of experience. As required by local law, Zurich provides in good faith a reasonable range of compensation for roles. For additional information about our Total Rewards, Clickhere (https://www.zurichna.com/careers/benefits) . Other rewards may include short term incentive bonuses and merit increases. Candidates with salary expectations outside of the range are encouraged to apply, and will be considered based on experience, skill, and education. The salary provided is a nationwide market range and has not been adjusted for the applicable geographic differential associated with the location where the position may be filled.The proposed salary rangefor this position is $64,600.00 - $105,900.00, with short-term incentive bonus eligibility set at 10%.
As an insurance company, Zurich is subject to 18 U.S. Code § 1033.
As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time ( https://www.zurichna.com/careers/faq ).
A future with Zurich. What can go right when you apply at Zurich?
Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please clickhere (https://www.zurichna.com/careers) to learn more.
As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet
Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.
Location(s): AM - Illinois Virtual Office, AM - Alabama Virtual Office, AM - Connecticut Virtual Office, AM - Delaware Virtual Office, AM - Florida Virtual Office, AM - Georgia Virtual Office, AM - Indiana Virtual Office, AM - Iowa Virtual Office, AM - Kansas Virtual Office, AM - Kentucky Virtual Office, AM - Louisiana Virtual Office, AM - Maine Virtual Office, AM - Maryland Virtual Office, AM - Massachusetts Virt. Office, AM - Michigan Virtual Office, AM - Minnesota Virtual Office, AM - Mississippi Virtual Office, AM - Missouri Virtual Office, AM - Nebraska Virtual Office, AM - New Hampshire Virt. Office, AM - New Jersey Virtual Office, AM - New York Virtual Office, AM - North Carolina Virt. Office, AM - North Dakota Virtual Office, AM - Oklahoma Virtual Office, AM - Pennsylvania Virtual Office, AM - Rhode Island Virtual Office, AM - South Carolina Virt. Office, AM - South Dakota Virtual Office, AM - Tennessee Virtual Office, AM - Texas Virtual Office, AM - Vermont Virtual Office, AM - Virginia Virtual Office, AM - West Virginia Virt. Office, AM - Woodland Hills
Remote Working: Yes
Schedule: Full Time
Employment Sponsorship Offered: No
Linkedin Recruiter Tag: #LI-MD1 #LI-ASSOCIATE #LI-REMOTE
Source : Masco Corporation