Vehicle Detailer - Rivian

Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. 

As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. 

As a Vehicle Detailer within Rivian’s Vehicle Operations team, you will play a key role in ensuring that every vehicle leaving our facilities meets our high standards of cleanliness, quality, and presentation. You will be responsible for performing Level 1 and Level 2 detail work as well as additional cosmetic corrective repairs to ensure that vehicles are aesthetically ready for delivery, service, or customer handover. You will also support quality inspection efforts to ensure cosmetic standards are upheld and will assist in managing work orders related to detailing, cosmetic rework, and reconditioning.

Detailing and Cosmetic Rework:

• Perform thorough exterior and interior cleaning, including washing, vacuuming, polishing, and touch-up detailing.
• Address minor cosmetic imperfections such as scratches, scuffs, and stains in accordance with Rivian’s cosmetic standards.
• Execute Level 1 and Level 2 detail work as outlined in the Vehicle Operations detailing standards.
• Execute paint corrections and dent repair as needed.
• Apply protective coatings, such as sealers and paint protection film (PPF), where necessary.
• Safely use specialized equipment such as high-speed buffers, orbital polishers, and steam cleaners.

Quality Assurance:

• Inspect vehicles for cosmetic defects using both visual and tactile methods to identify issues.
• Utilize gloss meters, thickness gauges, and paint inspection lights to ensure quality standards are met.
• Ensure that all vehicles meet Rivian’s high aesthetic and quality standards, addressing any deficiencies before delivery or customer handover.
• Work closely with Vehicle Operations Specialists to ensure proper tracking of cosmetic repairs through work orders and Task OS.

Collaboration and Workflow Management:

• Coordinate with the Vehicle Operations team to prioritize detailing work based on delivery schedules and customer needs.
• Support Vehicle Operations in spot detail work that requires less than 10 minutes per vehicle.
• Assist in maintaining proper supplies, tools, and equipment required for efficient detailing operations.

Operational Excellence:

• Uphold a clean and organized detailing environment, ensuring the safety and efficiency of daily operations.
• Contribute to continuous improvement initiatives to streamline detailing processes and enhance vehicle quality.
• Assist in training new Vehicle Operations Specialists on detailing best practices, cosmetic standards, and work order management.

Requirements:

• High school diploma or equivalent; vocational training in automotive detailing or body shop repair is a plus.

Technical Skills:

• Proficiency in the use of high-speed buffers, orbital polishers, dual-action sanders, and other mechanical tools.
• Knowledge of various types of paints, clear coats, and protective finishes.
• Ability to apply sealers and paint protection films (PPF).
• Skilled in wet sanding, scratch removal, and polishing techniques.
• Understanding of automotive paint correction processes and equipment.
• Experience using inspection tools such as gloss meters and paint thickness gauges.
• Familiarity with OSHA safety standards related to chemicals, detailing products, and vehicle handling.

Experience:

• At least 2 years of hands-on experience in automotive detailing, with a focus on high-end vehicles.
• Experience working in a high-volume automotive service or delivery environment is preferred.

Physical Requirements:

• Ability to lift and move equipment up to 50 lbs and perform physical tasks required for vehicle cleaning.
• Capable of standing, walking, bending, and performing repetitive tasks for extended periods.

Other Skills:

• Strong attention to detail and commitment to quality standards.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent teamwork and communication skills.
• Valid driver’s license with a clean driving record.

Equal Opportunity

Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.

Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com.

Candidate Data Privacy

Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. 

Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services. 

Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.  

Please note that we are currently not accepting applications from third party application services.