Valet - AmeriPark
Palo Alto, CA
About the Job
Valet
Schedule: Property operates 11a-8p Saturday-Sunday
Pay Rate: $9 plus cash tips
Benefits: AmeriPark offers a competitive wage / benefit package.
JOB SUMMARY
The Valet Attendant is responsible for providing industry-leading service and caring interactions with all guests and patrons of a location. When operating guest vehicles, the paramount concern is safety and compliance with state and local laws while anticipating your next move to keep up with the demands of the operation. The Valet Attendant works closely with the location leader and shift supervisor to ensure that AmeriPark quality standards are met and exceeded within the location’s operations. This position is a hands-on role that requires excellent customer service skills and vehicle operating proficiency in a physically demanding environment.
SERVICE RESPONSIBILITY
* Exceed service expectations of the guest by executing the company mission statement, “Winning through Service”
* Communicate professionally at all times with guests, the client, and your teammates
* Smile and exude a pleasant and friendly demeanor
* Meet and greet all guests upon arrival, opening guest vehicle doors, assisting with unloading vehicle when necessary
* Fulfill the brand promise, offering Timely Service, Confident execution of your job duties, and Caring Interactions
OPERATIONAL RESPONSIBILITY
* Ensure safe and appropriate operation of guest vehicles
* Direct traffic when necessary
* Anticipate and proactively prepare with your team for substantial arrival or departure traffic
* Constantly evaluate opportunities for self-development
* Arrive to work prior to your scheduled shift, ready to work at the time scheduled
* Work with your teammates to cover all scheduled shifts
* Read and react to the weekly email from the location manager
* Maintain a neat and clean appearance, following grooming and appearance policy guidelines
* Immediately report any incidents or claims to your supervisor
FINANCIAL RESPONSIBILITY
* Request and collect relevant fees for use of service
* Assist in reconciling end of shift revenue against the ticket distribution with your supervisor
Requirements
* Must pass a criminal background check
* Must pass a pre-employment drug screening
* Must pass AmeriPark driving test
* Must pass AmeriPark fitness test
* Must hold a valid driver’s license in the state of application with a clean driving record
* Bi-lingual a plus
Schedule: Property operates 11a-8p Saturday-Sunday
Pay Rate: $9 plus cash tips
Benefits: AmeriPark offers a competitive wage / benefit package.
JOB SUMMARY
The Valet Attendant is responsible for providing industry-leading service and caring interactions with all guests and patrons of a location. When operating guest vehicles, the paramount concern is safety and compliance with state and local laws while anticipating your next move to keep up with the demands of the operation. The Valet Attendant works closely with the location leader and shift supervisor to ensure that AmeriPark quality standards are met and exceeded within the location’s operations. This position is a hands-on role that requires excellent customer service skills and vehicle operating proficiency in a physically demanding environment.
SERVICE RESPONSIBILITY
* Exceed service expectations of the guest by executing the company mission statement, “Winning through Service”
* Communicate professionally at all times with guests, the client, and your teammates
* Smile and exude a pleasant and friendly demeanor
* Meet and greet all guests upon arrival, opening guest vehicle doors, assisting with unloading vehicle when necessary
* Fulfill the brand promise, offering Timely Service, Confident execution of your job duties, and Caring Interactions
OPERATIONAL RESPONSIBILITY
* Ensure safe and appropriate operation of guest vehicles
* Direct traffic when necessary
* Anticipate and proactively prepare with your team for substantial arrival or departure traffic
* Constantly evaluate opportunities for self-development
* Arrive to work prior to your scheduled shift, ready to work at the time scheduled
* Work with your teammates to cover all scheduled shifts
* Read and react to the weekly email from the location manager
* Maintain a neat and clean appearance, following grooming and appearance policy guidelines
* Immediately report any incidents or claims to your supervisor
FINANCIAL RESPONSIBILITY
* Request and collect relevant fees for use of service
* Assist in reconciling end of shift revenue against the ticket distribution with your supervisor
Requirements
* Must pass a criminal background check
* Must pass a pre-employment drug screening
* Must pass AmeriPark driving test
* Must pass AmeriPark fitness test
* Must hold a valid driver’s license in the state of application with a clean driving record
* Bi-lingual a plus
Source : AmeriPark