UX Researcher, Ads Privacy and Safety - Google

Mountain View, CA

About the Job

Minimum qualifications:

Bachelor's degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, related field, or equivalent practical experience.
4 years of experience in an applied research setting, or similar.

Preferred qualifications:

Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field.
5 years conducting User Experience (UX) Research in industry.
Experience working in the Enterprise User Experience Researcher (UXR) space.
Experience in different research methods, including when and how to apply them during each product phase.
Ability to ramp up quickly in a deeply technical and complicated product space.
Ability to thrive in ambiguity, coupled with outstanding collaboration, facilitation and communication skills.

About the job

At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." User Experience Researchers (UXRs) make this possible. Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the needs, attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses.As a User Experience Researcher (UXR), you’ll help your team of UXers, product managers, and engineers understand user needs. You’ll work with stakeholders across functions and levels and have impact at all stages of product development. You’ll play a critical role in creating useful, usable, and delightful products. You’ll explore user behaviors and motivations by conducting primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis. The UXR community at Google is unique and will help you do your best work. You’ll have the opportunity to work with and learn from UXRs across Google through regular meetups, mentor programs, and access to internal research tools.

In this role, you will protect billions of users from being exposed to inappropriate Ads and increase user trust by finding user friendly solutions to today’s regulatory environment and giving users agency over the Ads they see.

Google Ads is helping power the open internet with the best technology that connects and creates value for people, publishers, advertisers, and Google. We’re made up of multiple teams, building Google’s Advertising products including search, display, shopping, travel and video advertising, as well as analytics. Our teams create trusted experiences between people and businesses with useful ads. We help grow businesses of all sizes from small businesses, to large brands, to YouTube creators, with effective advertiser tools that deliver measurable results. We also enable Google to engage with customers at scale.

The US base salary range for this full-time position is $122,000-$178,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

Conduct qualitative User Experience (UX) research studies based on a high level project brief, including the selection of appropriate research methodologies. Collaborate with quantitative User experience researchers (UXRs) to design and execute quantitative studies within your research area, including drafting survey questions.
Develop actionable product/process recommendations that take into account complex, safety, regulatory, technical, and business requirements.
Recommend solutions from beginning to end, tracking their progress through prioritization, implementation, and success. Interact with potentially frustrated advertisers using techniques that protect the Google Brand.
Partner closely with designers, product management, engineering, and other cross-functional teams to achieve alignment, shared goals, and success, while identifying new opportunities for high-impact research.
Develop compelling research presentations and presenting to senior levels. Make research findings convincing and actionable for both research experts and non-experts.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Source : Google