UX Experience Designer at Rose International

***Client prefers qualified User Experience Designer candidates located near the Minneapolis, MN area to be considered due to the position requiring an onsite presence***

Basic Qualifications:
• Bachelor’s degree, or equivalent experience
• One to three years of related work experience

Preferred Skills/Experience:
• Knowledge of user experience design best practices, interactive design principles, guidelines, and relevant policies, including current web accessibility standards
• Advance Knowledge of semantic HTML desired
• Experience in the appropriate use of ARIA markup desired
• Knowledge of JavaScript is a plus
• Experience with JAWS, NVDA, iOS VoiceOver, and/or Android Talkback, Advanced user of these tools is preferred
• IAAP Certified Professional in Accessibility Core Competencies (CPACC) a plus
• Web Accessibility Specialist (WAS) Certification a plus
• Familiarity of design thinking process and framework, and familiarization with workshop and co-creations desired
• Experience with user-centered design from concept to delivery
• Experience working in a cross-channel environment, including desktop/laptop, mobile, devices and brick-and-mortar locations. Internal facing systems experience a plus.
• Experience collaborating with large teams
• Great communication, facilitation and presentation skills
• Ability to problem-solve and work independently

Experience Designers at our client are customer obsessed in developing human-centered experiences that provide personalized, clear, helpful, and inclusive digital plus human solutions for our customers. Experience designers consider the why, what, and how of product use to help identify where user needs intersect with business goals across the entire user journey. Leverages human-centered design methods (design-thinking, service design, research/insights, etc.) to plan, create, and present persuasive, engaging, and strategic ideas that influence product roadmaps and demonstrate a solution’s potential for success. Performs competitive analysis of direct/indirect competitors and monitors the marketplace for new trends to inform the research and design process.

The Client’s Accessibility (sometimes shortened to A11Y) Experience Designers ensure that prospects and customers (internal and external) with disabilities experience the same level of service and functionality as those without disabilities. The ideal candidate will apply existing guidelines, laws, regulations, and best practices to projects that exceed customer expectations while solving for business needs. The Accessibility Experience Designer is a key stakeholder during the design, prototyping and defect analysis processes, including creating and validating accessibility user stories, evaluating prototypes, reviewing designs and wireframes, as well as creating materials to educate others about accessibility. In addition, this candidate will partner with our business lines to ensure the user experience (UX) we present to consumers is accessible and meets bank standards.

The A11Y Experience Designer candidate has a good understanding of digital accessibility for the design, evaluation and remediation of defects / issues by analyzing digital products for accessibility issues. They have the potential to lead collaborations with experience architects, developers, researchers, product owners, test teams and designers to find workable solutions and to ensure specifications are clearly defined. They are familiar with manual and automated testing techniques using multiple tools. The candidate should have good communication and presentation skills along with a strong awareness of UX design best practices.

Essential Functions:
• Serve as a digital accessibility consultant for the design, and evaluation and remediation of design-related defects / issues by analyzing digital products for accessibility
• Collaborate with Experience Designers and Content Experience Designers, developers, researchers, product owners, test teams and designers to find workable solutions and to ensure specifications are clearly defined
• Review products using manual and automated techniques to ensure we design accessible products
• Collaborate with teams to determine road maps to reach desired results
• Assist with research and coordination of response to consumer feedback
• Actively participate in design and testing protocols
• Collaboratively partner with Experience Design peers (Experience Designers and Content Experience Designers) and partner UX Researchers to create world class customer experiences
• Develop guidelines for architects, designers and developers to aid in compliance with the current version of the Web Content Accessibility Guidelines (WCAG)
• Engage in quality audits and assist with remediation roadmaps where necessary
• Partner with business analysts, developers, accessibility consultants, testers, product owners and compliance specialists to translate requirements into experience architectures
• Reviews artifacts and deliverables from peers to ensure they accurately represent or improve upon the U.S. Bank layout, design and interaction patterns
• Mentor others on the use of assistive technology from the user’s perspective
• Collaborate in the development and implementation of outreach and training for designers, developers, content providers, product owners, business line representation and internal employees
• Remain abreast of trends and developments in the area of web, application and software accessibility/inclusion
• Formally observe user interviews and usability sessions
• Work concurrently on multiple tasks or projects in an agile environment

Benefits:

For information and details on employment benefits offered with this position, please visit here .Should you have any questions / concerns, please contact our HR Department via our secure website .

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender(expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law.Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).