UX Content Spec/Strategist from INSPYR Solutions
Home-based, MN 99999
About the Job
Title: UX Content Strategist
Industry: Banking
Duration: 6+ months
Location: Minneapolis, MN or Atlanta, GA or San Francisco, CA or Concord, CA or Cincinnati, OH or Chicago, IL or New York, NY or Irving, TX or Charlotte, NC
Rate Range: $60- $66 /hr
Work Requirements: US Citizen, GC Holders, or Authorized to Work in the U.S.
Qualified candidates please send Resumes directly to Jenna Hinkle at jhinkle@inspyrsolutions.com
TOP REQUIREMENTS:
DESCRIPTION:
ESSENTIAL FUNCTIONS:
1. Writes, edits and implements content based on the bank content strategy, including voice and tone, and customer / business-centric site goal.
2. Reviews content with peers and senior content strategists to ensure they accurately represent bank content strategies
3. Formally observes user interviews and usability sessions
4. Analyze and understand end-to-end customer experiences to ensure that all content is consistent in voice/tone/construction and technically correct
5. Assist in gathering requirements and assessing content needs of a given project
6. Update content logs, copy documents, CMS and other documentation systems
7. Provide strategic content recommendations and writing/editing support for UX teams, product managers, business lines, and other content stakeholders
8. Drives, advocates and embodies a customer-centric perspective within and outside the UX Design organization, resulting in consistently simple and innovatively enriching experiences for our customers
9. Applies and updates existing content strategies to accommodate new products and campaigns
10. Validates that content is correctly and accurate implemented across all platforms
SPECIFICATIONS:
About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities
Industry: Banking
Duration: 6+ months
Location: Minneapolis, MN or Atlanta, GA or San Francisco, CA or Concord, CA or Cincinnati, OH or Chicago, IL or New York, NY or Irving, TX or Charlotte, NC
Rate Range: $60- $66 /hr
Work Requirements: US Citizen, GC Holders, or Authorized to Work in the U.S.
Qualified candidates please send Resumes directly to Jenna Hinkle at jhinkle@inspyrsolutions.com
TOP REQUIREMENTS:
- Knowledge of content strategy and UX best practices
- Understands basic principles of content strategy and information architecture
- Knowledge of banking, credit cards, and/or white label work.
DESCRIPTION:
- Applies and updates existing content strategies to accommodate new products and campaigns, validating that content is correctly and accurately implemented across the digital platforms. Writes, edits and implements content based on the content strategy, including voice and tone, and customer-/business-centric site goal.
- The Content Specialist/Strategist works with Experience Strategy leads and UX team members to identify and meet the content demands for various projects. The UX Content Strategist applies and updates existing content strategies to accommodate new product
ESSENTIAL FUNCTIONS:
1. Writes, edits and implements content based on the bank content strategy, including voice and tone, and customer / business-centric site goal.
2. Reviews content with peers and senior content strategists to ensure they accurately represent bank content strategies
3. Formally observes user interviews and usability sessions
4. Analyze and understand end-to-end customer experiences to ensure that all content is consistent in voice/tone/construction and technically correct
5. Assist in gathering requirements and assessing content needs of a given project
6. Update content logs, copy documents, CMS and other documentation systems
7. Provide strategic content recommendations and writing/editing support for UX teams, product managers, business lines, and other content stakeholders
8. Drives, advocates and embodies a customer-centric perspective within and outside the UX Design organization, resulting in consistently simple and innovatively enriching experiences for our customers
9. Applies and updates existing content strategies to accommodate new products and campaigns
10. Validates that content is correctly and accurate implemented across all platforms
SPECIFICATIONS:
- Understands basic principles of content strategy and information architecture
- Passionate about punctuation and grammar
- Experience with user-centered design from concept to delivery
- Experience working in a cross-channel environment, including desktop/laptop, mobile, devices and brick-and-mortar locations
- Knowledge of content strategy and UX best practices
- Great problem-solver
- A strong portfolio demonstrating past work experience and deliverables
- Understands content creation, content inventories and audits, content mapping and modeling, voice and tone guidelines, and governance documentation
- Experience with data-collection and analysis
- Able to manage ambiguity, working autonomously and multi-tasking in a fast-paced environment
- Experience meeting ambitious deadlines and delivering high-quality work on schedule, including quickly turning around plans and reports
- Skilled in communication, presentation, interpersonal and analytical skills
- Good grasp of quantitative data analysis
- Enterprise CMS content authoring experience a must; AEM/CQ5 experience a plus
- Attention to detail; experience creating content for highly regulated industries a plus
- Proven ability to create and execute website content plans; migration experience a plus
- Solid problem-solving skills; ability to work independently and adapt to changing project needs
- Bachelors in a related field of study or 5 years of relevant professional experience
- Comprehensive medical benefits
- Competitive pay
- 401(k) retirement plan
- …and much more!
About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities
Salary
60 - 66 /hour