UTS - Temporary Bilingual Resource Navigator at NC State - Masco Corporation

Join the Pack! A community with nearly 8,000 faculty and staff, and 30,000 students. NC State is one of the largest employers in North Carolina, offering a large range of career opportunities. Visit us at https://jobs.hr.ncsu.edu/.


Department: 480501 - UHR Temporary Services


Location: Raleigh, NC


Essential Job Duties:

•Serve as primary point-of-contact to assist likely-eligible clients to complete an application for Supplemental Nutrition Assistance Program (formerly known as food stamps) benefits.

•Assist clients in English and Spanish.

•Track all client assistance activity and provide the PI with regular reports in Excel and MS Word using an existing template.

•Collaborate with larger team to perform translations of materials from English to Spanish and to conduct a review of materials translated by other staff.

•Staff a SNAP toll-free in-reach number to respond to questions, provide eligibility screenings, and application completion assistance.



Required Qualifications:

•Bilingual Spanish and English

•Customer service orientation

•MS Excel spreadsheet utilization

•MS Word document preparation

•Team collaboration orientation






Preferred Qualifications:

•Ability to use virtual conferencing software to participate in meetings.



Required license or certification:

N/A



Position Number: 48SM36


AA/EEO Statement:

NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.


If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu. Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.


Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree equivalency verified at www.wes.org or equivalent service. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.


NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.