Utility Worker - Memorial Health

Provides clean dishes, pans and utensils for food service operations.  Transports carts, takes out trash, and performs cleaning tasks.  Identifies with, shares in, and displays a commitment to the mission, philosophy, and objectives of the organization

Education and/or Other Requirements

High school diploma or equivalent preferred or current student.  Experience in hospitality is helpful but is not required.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Ability to work day and night shift, weekends and holidays.
• Ability to be accurate with work.
• Ability to tolerate frequent temperature changes due to walk-in freezers/refrigerators.
• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Understanding written sentences and paragraphs in work related documents.
• Adjusting actions in relation to others' actions.
• Must be able to read, write, speak and understand English.
• Must present a good image when working special events and taking foods to the nursing floors.
• Must be neat and accurate with work.
• Must be able to work with speed.
• The ability to tell when something is wrong or is likely to go wrong.
• The ability to listen to and understand information and ideas presented through spoken words and sentences.
• The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
• The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
• Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.

• Participates in and supports performance improvement and risk management activities.
• Handles equipment in accordance with the sanitary and safety practices of the hospital, local and State Health Department or other regulatory agencies.

• Operates, cleans, assembles and dissembles kitchen equipment.
• Changes chemicals as needed. Practices chemical safety.
• Maintains/documents sanitizer in pan washing area at correct level.
• Monitors/documents water levels and temperatures in dish machine.
• Sets up dishroom soak tubs with proper chemicals and amounts.

• Adheres to all personal sanitation and safety guidelines.

• Wears appropriate personal protective equipment.
• Attends and contributes to all safety training sessions.
• Washes hands and changes gloves frequently.
• Follows department dress code policy.

• Maintains composure in difficult and demanding situations and attempts solutions.

• Consults with supervisor or appropriate personnel on customer complaints, food shortages, malfunctioning equipment and inappropriate equipment temperatures.
• Works well with deadlines.
• Keeps up-to-date on posted information and implements listed changes in procedures, etc.

• Sets up and keeps cafeteria and kitchen areas supplied with clean dishes, pans, and utensils; fill steam table wells and preheated warmers.  Supplies emptied and filled MOW bags from refrigerator to MOW production area to MOW staging area.
• Delivers empty patient food carts to the nursing floors to hold dirty trays, and delivers carts with dirty trays back to the kitchen.  Delivers patient meal carts to appropriate floors.
• Maintains work area in a clean and organized condition.
• Transports trash and garbage to the trash compactor.
• Cleans pots, pans, and utensils; steams kettles and tilt grill; performs special cleaning duties as assigned by the supervisor.  Follows proper procedures of wash, rinse, sanitize and air dry.
• Performs other duties as assigned.