Utility Voice & Security Systems Manager - City of Tacoma WA

? Utility Voice & Security Systems Manager Salary $154,065.60 - $216,902.40 Annually Location Tacoma, WA Job Type Non-Classified Job Number T0460-24 Department Power Division Power - Utility Technology Services Opening Date 06/14/2024 Closing Date 7/8/2024 5:00 PM Pacific + Description + Benefits + Questions Position Description Tacoma Power is currently looking for a Utility Voice & Security Systems Manager (Classification: Senior Manager, Technology (https://www.governmentjobs.com/careers/tacoma/classspecs/1527298?keywords=T0460&pagetype=classSpecifications) ) to join their Utilities Technology Services (UTS) division. As the Utility Voice & Security Systems Manager, you'll lead teams of Telecomm Engineers and Communications Systems Technicians responsible for delivering critical voice services (radio and telephony/unified communications), physical security systems, and audio/visual systems to serve the needs of all Tacoma Public Utilities (TPU) Divisions. This group is highly effective and productive and members of your team deliver reliable services with attention to quality and a strong culture of safety. Cultivating consistently high performance and morale over the long term and nurturing team members' professional development are high priorities for this position. Collaboration, building cross-functional working relationships with a wide variety of business partners, and the ability to understand how your team's services support and/or enable utility operations across TPU are essential to success. In this role, you will have the unique opportunity to interface with colleagues across the organization - from frontline professional staff to senior leaders. Deftly navigating the varying needs and priorities of these disparate stakeholder groups is necessary to ensure your team continues to meet the organization's needs. This job requires balancing strategic objectives with operational effectiveness. Attention to detail and interpersonal savvy are needed to ensure short- and long-term priorities for your team are clear and aligned with the expectations of UTS leadership. Additionally, you will have oversight and responsibility for compliance with a variety of legal and regulatory requirements, including some North American Electric Reliability Corporation (NERC), Critical Infrastructure Protection (CIP), and Operations & Planning (O&P) Reliability Standards. Meeting our compliance obligations, ensuring operational effectiveness and delivering on the organization's strategic priorities are key elements of how you and your team will contribute to the integrity and security of critical infrastructure, and support TPU's vision of being a trusted community partner, where employees are proud to deliver equitable, affordable utility services. Qualifications Minimum Education* Bachelor's degree in information technology or directly related field *Equivalency: 1 year of experience = 1 year of education Minimum Experience* 6 years of progressively responsible information technology and project management experience in the area of assignment including 1 year as a technology supervisor, manager or subject-matter expert. Licensing, Certifications and Other Requirements As Assigned: + North American Electric Reliability Corporation Critical Infrastructure Protection certification (NERC-CIP) + Some assignments may require a Washington State Driver's License Knowledge & Skills DESIREABLE: + Experience in one of more service areas of the Voice & Security Systems teams and/or experience in Utility Operations (Power, Water, etc.) + Familiarity with ITIL and ITSM frameworks + Remain current concerning applicable regulations, laws, and policies Selection Process & Supplemental Information This recruitment is being managed by Kye Merritt. If you would like to be notified of similar opportunities or stay connected with things going on at Tacoma Public Utilities and the City of Tacoma, connect with her on LinkedIn. City of Tacoma Commitment to Diversity and Inclusion At the City of Tacoma, we're on a mission to make our workforce as diverse and inclusive as the community we serve. We're committed to eliminating racial and other disparities, and we actively seek out candidates from a wide range of backgrounds and cultures. Join our team at the City of Tacoma and help us build a more vibrant, inclusive, and equitable community for all. Tacoma Power Tacoma Power is an almost 100% hydroelectric, municipally-owned public power utility, located in Tacoma. We serve approximately 170,000 customers as one of the three operating divisions of Tacoma Public Utilities, alongside Tacoma Water and Tacoma Rail. As one of the most livable, walkable cities in the country, you'll find that Tacoma is a great fit for all interests with places to bike, run, hike, and explore, the perks of a big city, and the charm of a small town. Apply I nterested individuals should apply online and attach a detailed resume and cover letter that includes job experience, major responsibilities and accomplishments related to this position. Reference checks will be conducted on final candidates and appointment is subject to passing a background check. Communication from the City of Tacoma: We primarily communicate via email during the application process. Emails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders. In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement. For assistance with the NEOGOV application process, questions regarding this job announcement, or if you are experiencing complications while applying, please contact the Human Resources office at (253) 591.5400 by 4:00 pm of the closing date of the job announcement. This will allow us to assist you before the job announcement closes. The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. 01 Do you have a Bachelor's degree in information technology or directly related field? + Yes + No 02 Do you have 6 or more years of progressively responsible information technology and project management experience in the area of assignment including 1 year as a technology supervisor, manager or subject-matter expert? + Yes + No 03 Do you have a Washington State Driver's License or can obtain one by time of employment? + Yes + No 04 Responses to supplemental questions must be original content created by the applicant using their own words. The use of online tools or resources to create responses, such as Artificial Intelligence (ChatGPT, etc.), Google, Bing, etc., or plagiarism in any form, is considered cheating and falsification of the application. I understand that any form of cheating or falsification will disqualify my application for further consideration. + Yes + No 05 Please describe your experience leading teams and managing employee performance. 06 Please describe your experience in any of the following areas, particularly times when you filled a leadership role: Power and/or Water Utility operations; RF and radio communications; telephony and/or unified communications; physical security systems; or audio/visual systems 07 Do you understand this role will require you to successfully complete a Personnel Risk Assessment associated with North American Electric Reliability Corporation Critical Infrastructure Protection (NERC-CIP) standards? + Yes + No 08 One of the City's Principles that guides us is Equity. Describe what equity means to you and describe any experience you have working with diverse groups of people. 09 Please tell us how you learned about this job opening. + Job Interest Card notification + Internet search + Professional organization + Military organization + Union job posting + City of Tacoma employee + Online job board posting + Word of mouth + LinkedIn + SEED + TTEP (Tacoma Training and Education Program) + Indeed + Facebook + Instagram + Careers in Government + Government Jobs + NWPPA + Outreach Event 10 Please provide specific information regarding how you learned about this job opening. Thank you, your feedback will be used to evaluate our success reaching the public and refine our methods for future job postings. Required Question Agency City of Tacoma Address Human Resources Department 747 Market Street Tacoma, Washington, 98402-3764 Phone 253-591-5400 Website http://www.cityoftacoma.org Apply Please verify your email address Verify Email