User Researcher - amp

About Us ??

Hi,

We’re Amp. And we’ll get straight to the point: we’re building the next evolution of interactive fitness.

We’re a group of tech-obsessed fitness fanatics who realized that, just maybe, people should actually enjoy their workouts. So, we started designing.

From the ground up. And we think we’ve come up with something that’s going to completely change the game.

Our designers come from Apple and Twitter. Our product people from Facebook, Apple, Lumo, Athos, and Playtika. Hardware and software engineers at the top of their fields. And they’re all working together to help you get results and work out in a way that’s going to keep you engaged, progressing, and enjoying the process.

We can’t wait to show you what we’ve been working on.

Role Overview:

As a User Researcher at amp, you will play a critical role in understanding our users' needs, behaviors, and motivations. You’ll work closely with cross-functional teams, including user researchers, designers, product managers, marketers and other stakeholders, to ensure our products are intuitive, effective, and enjoyable. This role involves a true exciting mix of in-person and remote research methods, as well as hands-on collaboration with the team to translate insights into actionable recommendations.

Key Responsibilities:

• Moderate In-Person Research: Plan and conduct in-person user research sessions end to end (from participant recruitment to data synthesis), observing and gathering feedback to understand user behaviors and needs.
• Weekly Remote Sessions: Facilitate weekly Zoom sessions, (with participants who have had the amp product installed at their homes), to collect valuable insights and inform design decisions.
• Field Research: Conduct field research by conducting once a month sessions with users in their homes to gain a deeper understanding of user environments and contexts.
• Insight Synthesis: Analyze and synthesize research findings into key insights, ensuring they are actionable and effectively communicated to the team.
• Reporting: Share findings and recommendations through presentations, reports, reels, and more to drive user-centered solutions.

Qualifications:

• Personal Passion for Strength training.
• Minimum 1-2 years of experience in user research or a related role.
• Bachelor’s degree in Human-Computer Interaction (HCI), Psychology, or a related field.
• Strong interpersonal and communication skills, with experience moderating both in-person and remote research sessions.
• Familiarity with field research methods and user-centered design principles.
• Ability to formulate in depth follow up questions on the spot.
• Ability to build rapport with participants.
• Ability to synthesize qualitative data into actionable insights.
• A collaborative mindset and ability to work effectively with cross-functional teams.