User Experience Designer - XL Group

User Experience Designer 

Hartford, CT I Stamford, CT I USA

AXA XL recognizes that innovation is critical for the business and is key to enable new business opportunities, improve the way we operate and open new possibilities. Innovation focus is on driving a sustainable competitive advantage, delivering an excellent experience to our internal, external customers and improving efficiency. Our Innovation function is focused on generating value not just by leveraging technology, data and AI but also through enablement of tangible product, process and customer experience innovations in partnership with stakeholders across the business.

We have embarked on a significant enterprise-wide transformation that puts greater focus on the strengthening of our digital, AI capabilities and putting technology and data at the core of it. As part of this transformation, we are seeking Innovation Analysts who will support execution on the Innovation agenda for the business covering support to drive Innovation projects, engaging with external and internal stakeholders on Innovation and enable achievement of an Innovation culture across the organization to yield significant business benefits, build our competitive advantage and help differentiate in the market through tangible execution on innovation.

DISCOVER your opportunity

What will your essential responsibilities include?

• Work with Business Executives, Product Owners, Product development teams, UX team and internal stakeholders, in partnership with other UX designers and create, deliver UX designs that focuses on Customer Experience and benefit the business.
• Execute Design workshops to gather design requirements, create UX design approach and concepts for various product and services. Participate in digital transformation of the product by ensuring the best user experience. Empathize user journeys, user task flows and create wireframes, click-through prototypes, visual designs, for projects ensuring successful end-end delivery and working in partnership with relevant internal, external stakeholders.
• Participate in the development of AXA XL design system as a foundational design source in creating products through proactive engagement with colleagues across the organization leveraging various creative and innovative means.
• Capability to working with multiple project teams across locations, cultures, and time zones.
• Self-driven and supports the Division Lead of Digital User Experience in executing on user experience designs and practices aligned with overall business strategy, keeping Customer experience as focus.
• Collaborate with product teams and non-UX teams in Digital Transformation while designing UX approach and concepts and coach them. Support other UX designers through design process.

In an individual contributor role, you will report to the Division Lead of Digital User Experience.

SHARE your talent

We’re looking for someone who has these abilities and skills:

This User Experience Designer role is to execute the digital UX designs to deliver quality products that enhances customer's experience with AXA XL brand and facilitate an enjoyable experience to the customers.

• Good experience in executing UX designs through user-centered-design practices.
• Experience in gathering and consolidating design requirements, conducting design thinking sessions, conducting exploratory research,
• Good understanding of the latest UX trends, design principals and best practices.
• Sound visual design skills using digital media, for design executions, documentation, presentations and communications.
• Good experience of creating visual design using Adobe Photoshop/Illustrator, with visual design best practices.
• Experienced in conducting user studies (Usability Testing), creating test protocols and analysis documentation, creating analysis document and presenting findings to stakeholders.
• Experience translating requirements into user flow, user journey map for targeted persona(s)
• Experience of determining and executing UX designs for complex digital systems.
• Expertise in creating wireframes and prototypes using FIGMA in collaboration with other UX designers.
• Experience in creating design patterns and components using FIGMA.
• Good understanding of participating in the development of Design System and using it while executing UX design work. Educating about Design System to the Agile project teams.
• Good experience of creating Power BI dashboards and reports with UX standards
• Excellent presentation and communication (oral & written) skills.
• Brings in a collaborative spirit, can-do attitude and a Customer First mindset.
• A minimum of a bachelor’s degree in human-Centered Design or a relevant discipline, and a passion for designing for digital products and services, considering multiple user personas.
• Extensive experience in a designing for end-users as UX designer or related roles

FIND your future

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.

How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

Learn more ataxaxl.com

Inclusion & Diversity

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. 

At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.

• Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe
• Robust support for Flexible Working Arrangements
• Enhanced family friendly leave benefits
• Named to the Diversity Best Practices Index
• Signatory to the UK Women in Finance Charter

Learn more ataxaxl.com/about-us/inclusion-and-diversity.  AXA XL is an Equal Opportunity Employer.

Sustainability 

At AXA XL, Sustainability is integral to our business strategy.In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future.Our 2023-26 Sustainability strategy, called “Roots of resilience,” focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. 

Our Pillars:

• Valuing nature:How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society – are essential to our future. We’re committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
• Addressing climate change:The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
• Integrating ESG:All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
• AXA Hearts in Action:  We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving. 

For more information, please seeSustainability at AXA XL.

The U.S. pay range for this position is USD 66,000 – 105,500. Actual pay will be determined based upon the individual’s skills, experience, and location. We strive for market alignment and internal equity with our colleagues’ pay.

At AXA XL, we know how important physical, mental, and financial health are to our employees, which is why we are proud to offer benefits such as a competitive retirement savings plan, health and wellness programs, and many other benefits.  We also believe in fostering our colleagues' development and offer a wide range of learning opportunities for colleagues to hone their professional skills and to position themselves for the next step of their careers.  For more details about AXA XL’s benefits offerings, please visitUS Benefits at a Glance 2025.