Used Car Sales Manager - Infiniti - Holman Enterprises, Inc.

Job Duties

• Set goals and objectives for the used car department and establish a strategy to achieve them.
• Stay informed on industry trends and market conditions to make strategic decisions for the used car department.
• Ensure all used vehicles comply with federal, state, and local regulations, such as the requirement for Buyer’s Guide, Sale Price stickers, and recall updates.
• Oversee the pricing and re-pricing of all pre-owned vehicles according to market value and dealership standards; monitor the aging of inventory and enforce a 45 to 60-day turn policy.
• Collaborate with the General Manager/General Sales Manager to identify opportunities for marketing used vehicles.
• Provide support to salespeople in closing deals and increasing used car gross.
• Oversee the reconditioning process for used vehicles to ensure all vehicles are in excellent condition for sale.
• Supervise the performance and duties of the assistant used car manager, salespeople, lot attendants, service vendors, and other team members.
• Ensure that the delivery of vehicles to customers meets dealership standards for quality and satisfaction.
• Perform thorough vehicle appraisal utilizing resources such as MMR, V-AUTO, CarFax, CarData, and AutoCheck to determine the value of the vehicle
• Maintain regular communication with the General Manager/General Sales Manager and other senior management regarding sales performance and inventory levels.
• Perform all other duties and special projects as assigned

Education and/or Training:

• Bachelor’s degree in Business, Finance, Marketing, Management, or a related field preferred or equivalent work experience
• Experience with automotive sales software, market analysis tools, and other relevant technologies preferred
• Additional education, certifications, or other distinctions are a plus
• Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.)
• Demonstrated expertise with MMR, V-AUTO, CarFax, CarData, and AutoCheck

Relevant Work Experience:

• 3-5+ years’ experience in automotive sales, including 2+ at a leadership level
• Prior experience in used car sales management preferred but not required
• Familiarity with used car operations, inventory management, reconditioning processes, and/or compliance with regulations
• Complete understanding of CRM processes and desking tools
• Experience with local DMV regulations and motor vehicle laws
• Breadth and depth of technical or functional expertise in own area of responsibility or department; may be acquiring knowledge of other related areas of departments
• Developing and implementing processes, methods, and tools to increase efficiency and accuracy

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