US Project Management Account Lead at Jones Lang LaSalle

JLL empowers you to shape a brighter way.  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients.
We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   JLL is seeking a Project Management Director to serve as the US/Global project management account leader for a dedicated account team managing a large portfolio on behalf of a key strategic client.  The Project Director will lead a team responsible for planning and executing a variety of project types including but not limited to the following: interior fit-outs, facility-related capital improvements, site improvements, and new complex ground-up construction projects.
A successful Project Director will exhibit the below critical traits:Superior client relationship management skillsProven team leadership skillsExtensive experience managing projects and programs as a 3rd party service providerProgressive and client-centric approach, including a focus on bringing proactive thought leadership and leveraging JLL services to solve existing client challengesAptitude for self-direction and a willingness to navigate uncertaintyStrategic ObjectivesGrowthAssumes a lead role in the development and execution of the strategy for the Project Delivery platform and contributes to the development of the account’s overall strategy.
Represents the platform and account in local, regional, and national industry/public forums and with clients as a senior representative of the Firm.
Demonstrates highly visible commitment to creating a “one-team” mentality by utilizing a cross-disciplinary teams to meet client needs.
Demonstrates high energy for the business, ability to energize others, and the willingness to take risks and make tough decisionsValuesCommunicates relevant company and client information to employees on a timely basis and conveys expectations to team members.
Daily interactions with employees and clients while maintaining positive relations and favorable impressions.
Verbal and written communications are clear, concise and professional in appearance.
Influences clients to obtain new work.
Celebrates the achievements of team members.BrandLeads the platform in identifying and sourcing opportunities to meet future business development targets.
Assists in sourcing new business for other business units within the company.
Able to market all available products and service offerings.
Contributes to the development of new product and service delivery ideas for the business unit and the company.ClientProvides critical insights and counsel for other professionals regarding key client issues.
Active in the management of multi-discipline client relationships.
Oversees and advises the development of real estate strategies for the client.
Develops platform’s delivery strategy.PeopleDirectly responsible for attracting, retaining, and managing a team to support the Project Delivery platform.
DigitalAssumes a lead role in managing teams or client assignments that involve projects having a high degree of technical complexity.
Demonstrates skills that enable the individual to successfully address issues of varying complexity with respect to client management, real estate or other specialized areas.Position ExpectationsProvide exceptional full-service project management for the client across their national portfolio; guide team members to provide elevated levels of serviceGrow & manage key client and account relationships; manage conflicts to amicable resolutionAchieve required KPIs while meeting/exceeding high standards for delivery & communicationAssist client in developing a project delivery strategy linked to their current business objectivesSuccessfully interact with and influence at varying levels within JLL as well as the Client organizationAttract, develop, retain, and fully manage a team of geographically dispersed PM professionalsSupport organization’s goal of creating a diverse team at every levelCoach team members in JLL standard procedures, market best practices, and methodologies expected for successful project implementation.Drive a “Trusted Advisor” culture throughout all levels of the teamFacilitate a forward-looking mindset; lean-in to streamline process and challenge status-quo beliefsEmbrace and model a mindset of “together we will find a way” to the entire teamAssume lead role in developing and executing on a strategy for the team and overall business unitEnsure the team remains sized and staffed appropriately for the client’s expected workloadProvide thought leadership to improve consistency, speed, and cost effectiveness of project deliveryOversee project management team’s implementation and execution throughout project lifecycleManage vendor, consultant, and project team performance to ensure compliance with all contractual, jurisdictional, and client requirementsInterface regularly with PMs, architects, client staff, property managers, and other vendors as needed to facilitate exceptional client experienceProvide appropriate on-site supervision to ensure the account team’s performance criteria are metCraft, manage, and deliver against account’s P&L statement.  Leverage best practices, set appropriate goals, and manage the account effectively achieve or exceed corporate financial targets.Manage financials for the annual capital plan, including but not limited to regular year-end projections, variance management and reporting, and other reports as required by the clientDemonstrate stewardship and ownership of the client’s capital planExhibit proficiency with relevant project management software, including JLL’s Adaptive WorkIdentify and address areas of concern regarding potential liabilities and risks (e.g.
- fee, client or JLL reputation, errors and omissions, etc.)Ensure that Account Director and key platform executives are fully and accurately informed of all project, internal team, and client issues that could affect JLL’s reputationDemonstrate visible commitment to creating a “one-firm firm” by utilizing cross-discipline teams as needed to meet client needsDemonstrate ability to envision opportunities and to introduce relevant JLL products and servicesPartner with direct manager and HR promptly to address team talent shortcomings when neededAny and all other duties and tasks as assignedRequired Knowledge, Skills, and Abilities 10+ years of direct experience as a real estate project management leaderProactive thinker and leaderExperience leading others within a corporate environmentPassion for simplifying complex situations/data, and ability to convey a streamlined and convincing recommendation to the clientStrong working knowledge of architectural drawings and construction methodsHighly organized with strong analytical skillsStrong interpersonal skills; ability to interact with executive-level external and internal clients, as well as external team members (architects, contractors, client’s representatives, etc.)Ability to manage all aspects of construction projects effectively and efficiently including, but not limited to budgeting, scheduling, submittals, and change ordersPrevious experience effectively supervising, training, mentoring and evaluating talent at various levels within the organization or teamAbility to develop and cultivate business relationships with existing and prospective clientsWorking knowledge of accounting and financial reporting, budgeting, & scheduling as they relate to corporate real estateAbility to lead individuals across a national platform to deliver superior results in client serviceExperience working with landlords and 3rd party developersWorking understanding of capital plan creation and managementTravel expectations:  20% to 40%Desired Attributes:Desired attributes:  LEED, AIA, PE, or PMP certificationsExperience managing contracts and delivering projects for clients in a Principal capacityEducation Requirements:Minimum of a Bachelor’s Degree from an accredited institution, preferably in Architecture, Engineering or Construction Management.  Advanced degrees appreciated. Estimated total compensation for this position:150,000.00 – 250,000.00 USD per yearThe total compensation range is an estimate and not guaranteed.
An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data.Location:On-site –Atlanta, GA, Boston, MA, Chicago, IL, Dallas, TX, New York, NY, San Francisco, CAIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.
 We’re interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
Some of these benefits may include:401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salary Paid Time Off and Company HolidaysJLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.
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Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process.
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We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.This position may require you to be fully vaccinated against COVID-19.
If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date.
You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen).
Failure to provide proof of vaccination may result in termination. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests.This email is only to request an accommodation.
Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities.
Only job-related convictions will be considered and will not automatically disqualify the candidate.California Residents onlyIf you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Accepting applications on an ongoing basis until candidate identified.SummaryLocation: New York, NY; San Francisco, CA; Chicago, IL; Dallas, TX; Atlanta, GA; Boston, MAType: Full time