US_Business Support Specialist I - Apollo Professional Solutions

Position Type:     Business Support Analyst 

Location:     Indianapolis, IN 

Hourly rate: $28.00 

Contractor benefits: Medical, vision, Dental, 401k 

Job Description: 
 
The position is a Hybrid role and will work the following schedule - In the office on Tuesday and Wednesday and work from home the other days. (2 days in the office and 3 days at home) 
 
There is a possibility for conversion, but there is no set amount of time. At minimum, a contingent would have to work 1 year before even being considered. 
 
The training schedule is the same as the work schedule from 8:00 a.m. - 5:00 p.m. 
 
Business Support Specialist  
 
The Logistics Group is responsible for back-office functions regarding Inventory and case management. This includes resolving rejects in our operating systems and researching problems that are encountered by our field representatives. 
 
Develop, maintain, and or assemble information/ documentation that supports business operations and standard operating procedures for one of more business units 
 
Acts as the primary contact for escalated issues and requests concerning multiple, complex processes or procedures. Serves as a liaison to internal and external stakeholders as appropriate. 
 
Responsible for adhering to department guidelines and performing quality control program assessments by conducting audits to identify best practices, non-compliance, and errors. Make corrections or communicate errors to individuals that can make the corrections. Ensure established programs continue to best practices. Solicit feedback from others to improve current processes. 
 
Act as a key resource to others in the department and to internal or external customers on programs and or procedures. 
 
Skills 
Advanced skills in the following: 
 
* Data Entry 
 
* Google Apps, Google drives 
 
* NFSS and SAP experience 
 
* Excel, Microsoft Word 
 
* Strong organization and planning skills 
 
* Efficient and effective oral and written communication skills 
 
Soft Skills: 
 
* Customer Service Focused 
 
* Friendly 
 
* Positive attitude 
 
* Empathetic 
 
* Agile learner 
 
Education 
Bachelors degree in business, finance, accounting, or supply chain is preferred 

 

 

 

Must be U.S. Person for purposes of Export Compliance. 

EEO Statement Apollo Professional Solutions, Inc. is an equal opportunity employer. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, marital status, age, national origin, ancestry, disability status, medical condition, pregnancy, genetic information, protected veteran status, gender, sexual orientation, gender identity or expression, or any other status or characteristic protected under federal, state, or local law. 

#MWL