URBN Talent Analyst - URBN

URBN is searching for a Talent Analyst. The Talent Analyst is a role in the Human Resources department at URBN and will contribute to HR research within the Talent Analytics function. The Talent Analytics function provides reporting, analysis, and insights to teams to support business needs, inform business decisions, and improve the overall employee experience at URBN.

• Work with the HR team to design and implement new studies, analyze data, and report on results of talent and HR processes and initiatives.
• Extract and analyze data from multiple sources; automate reporting where possible through scheduling or self-service dashboards
• Design, analyze and report on employee surveys; administer all surveys and reports in Employee Voice survey tool
• Liaise with cross-functional partners on employee survey timeline and communications
• Create presentation decks and reports using Excel, PowerPoint, BI systems, Qlik, and other data visualization tools
• Resolve tickets and provide excellent customer service through an HRSD (HR Service Delivery)
• Ensure accuracy and quality review of all products/reports (copy/editing, system checks)
• Research workforce trends for benchmarking
• Maintain process documentation within the Talent Analytics function (SOPs, report libraries).

• Education and/or 2-3 years of experience working in research/data analysis, HR support; experience working in retail preferred
• Unquestionable business and personal integrity; ability to handle confidential data
• Intermediate to advanced Excel skills
• Experience with relational databases preferred, e.g., SQL, Qlik, Cognos
• Experience with survey tools like Perceptions/Employee Voice, SurveyMonkey, Qualtrics, etc.
• Knowledge of analytic techniques and methods; experience with mixed methods research (quantitative as well as qualitative thematic analysis)
• Strong service orientation and social interaction skills
• Enthusiastic team player with an inclusive approach to their work
• Ability to work in a fast-paced environment, adaptive to changing priorities
• Strong analytical and problem-solving skills
• High detail orientation
• Passion for URBN Brands and our diverse employee and customer populations

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.