Universal Banker I - WATERSTONE BANK
MILWAUKEE, WI
About the Job
JOB REQUIREMENTS: Description Starting salary for Universal Banker
position is $18.50 an hour and up, depending on experience. Job
Description for Universal Banker: Under direct supervision of an
Assistant Manager or Community President, this position is responsible
for assisting customers in a dual role (Platform/60% Teller) focused on
delivering outstanding service with every customer interaction. The
Universal Banker will perform teller transactions, service existing
customers, and offer product and service solutions to existing customers
or prospects when appropriate and beneficial. The Universal Banker is
responsible for completing all training, passing Banker Certification
within 6 months of hire/promotion date prior to progressing to Universal
Banker I, and demonstrating their ability to meet or exceed customer
expectations. Duties and responsibilities for Universal Banker:
Efficiently process customer transactions with a high level of
integrity, accuracy and knowledge. Identify, expand and deepen customer
relationships by profiling customers in an effort to recommend
appropriate products and services that meet customer needs. Make
referrals to other appropriate lines of business (i.e., WIS and WMC) to
meet customer needs. Accurately open, maintain and close deposit
accounts and services. Answer customer questions and resolve related
account issues, including phone and in-person. Perform service related
activities such as on-boarding calls and appropriate follow-up with
customers. Engage in reactive sales and cross-sell activities, including
calling on campaign lists and follow-up on referrals received. Maintain
knowledge of WSB's core processing system, WSB products and services,
WSB policies and procedures, and regulatory requirements governing
retail deposit accounts. Keep abreast of industry trends, standards and
external factors that may affect the bank. Operates in full compliance
with internal policies/procedures, as well as applicable
regulations/laws Perform other duties as assigned. Qualifications for
Universal Banker: Experience Required: 1 - 2 years of sales experience
Required: 2-4 years customer service experience Preferred: 2-4 years of
sales and customer service experience in branch banking Education
Required: High School Diploma or general education degree (GED)
Preferred: Associate's Degree business or related field Certifications,
Licenses, Registration Required Banker Certification within 6 months of
hire/promotion date. Benefits for Universal Banker: Outstanding Medical,
Dental, and Vision Insurance 401(k) matching Employee Stock Ownership
Plan Paid Time off Paid Holidays Flexible Spending Account And so much
more! Waterstone Bank is an equal opportunity employer. Qualified
applicants will receive consideration for employment without regard to
race, color, religion, sex, sexual... For full info follow application
link. EOE-Minorities/Females/Vets/Disabled Affirmative Action Employer
* APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/89298B2DC1BD4CD4
position is $18.50 an hour and up, depending on experience. Job
Description for Universal Banker: Under direct supervision of an
Assistant Manager or Community President, this position is responsible
for assisting customers in a dual role (Platform/60% Teller) focused on
delivering outstanding service with every customer interaction. The
Universal Banker will perform teller transactions, service existing
customers, and offer product and service solutions to existing customers
or prospects when appropriate and beneficial. The Universal Banker is
responsible for completing all training, passing Banker Certification
within 6 months of hire/promotion date prior to progressing to Universal
Banker I, and demonstrating their ability to meet or exceed customer
expectations. Duties and responsibilities for Universal Banker:
Efficiently process customer transactions with a high level of
integrity, accuracy and knowledge. Identify, expand and deepen customer
relationships by profiling customers in an effort to recommend
appropriate products and services that meet customer needs. Make
referrals to other appropriate lines of business (i.e., WIS and WMC) to
meet customer needs. Accurately open, maintain and close deposit
accounts and services. Answer customer questions and resolve related
account issues, including phone and in-person. Perform service related
activities such as on-boarding calls and appropriate follow-up with
customers. Engage in reactive sales and cross-sell activities, including
calling on campaign lists and follow-up on referrals received. Maintain
knowledge of WSB's core processing system, WSB products and services,
WSB policies and procedures, and regulatory requirements governing
retail deposit accounts. Keep abreast of industry trends, standards and
external factors that may affect the bank. Operates in full compliance
with internal policies/procedures, as well as applicable
regulations/laws Perform other duties as assigned. Qualifications for
Universal Banker: Experience Required: 1 - 2 years of sales experience
Required: 2-4 years customer service experience Preferred: 2-4 years of
sales and customer service experience in branch banking Education
Required: High School Diploma or general education degree (GED)
Preferred: Associate's Degree business or related field Certifications,
Licenses, Registration Required Banker Certification within 6 months of
hire/promotion date. Benefits for Universal Banker: Outstanding Medical,
Dental, and Vision Insurance 401(k) matching Employee Stock Ownership
Plan Paid Time off Paid Holidays Flexible Spending Account And so much
more! Waterstone Bank is an equal opportunity employer. Qualified
applicants will receive consideration for employment without regard to
race, color, religion, sex, sexual... For full info follow application
link. EOE-Minorities/Females/Vets/Disabled Affirmative Action Employer
* APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/89298B2DC1BD4CD4
Source : WATERSTONE BANK