UNIV-IT Business Analyst II, College of Nursing - MUSC

Job Description SummaryAssists with analyzing business user needs to assess technical feasibility and solutions. Assists with translating business requirements into functional specifications and managing changes. Assists with estimating the amoun...

Job Description Summary

Assists with analyzing business user needs to assess technical feasibility and solutions. Assists with translating business requirements into functional specifications and managing changes. Assists with estimating the amount of analysis and development effort needed based on requirements. Involved in the full systems life cycle; designing, coding, testing, implementing, maintaining and supporting software, quality assurance, testing, and deployment. Assists with technical designs, specifications, and options for technical solutions. Develops technical documentation (designs, specifications, processes, workflows) and communications. Simulates or recreates user problems to resolve operating difficulties and identify problems. Carries out procedures to ensure that all systems, products and services meet agency standards and end-user requirements. Assists in the testing of software to ensure proper operation and freedom from defects. Recommends improvements to existing services. Prepares flowcharts, block diagrams, and other documentation to illustrate programs and procedures. Assists in preparing user documentation, including user manuals. Assists in reporting to management on status of projects. Consults with clients and provides solutions for routine problems.

Entity

Medical University of South Carolina (MUSC - Univ)

Worker Type

Employee

Worker Sub-Type​

Classified

Cost Center

CC001082 CON Office Of The Dean

Pay Rate Type

Salary

Pay Grade

University-06

Pay Range

$45,530 - $64,885 - $84,241

Scheduled Weekly Hours

40

Work Shift

Job Description

5% - Other duties essential to maintaining a quality, professional, responsive, and service oriented Nursing Technology Center. Serve as back-up to other department members when necessary.

5% - Manages the inventory, tracking, reporting, and reservation of Nursing Technology managed assets including all computers, monitors, peripheral hardware, printers, LCD projectors and laptops.

5% - Provide consultancy to faculty seeking grants or looking to bring in new educational technologies. Assist with coordinating vendors, determining technical requirements, developing budgets, and facilitate securing, training, and managing purchased technologies. Provide consultancy with grant writers to determine adequate technical needs, technical budgets, and cost justifications.

5% - Develop and maintain a hardware plan for the college that includes a college wide default package for computer and peripherals that will be used as a yearly refresh. Develop and provide to the Technology Direct a refresh schedule and budget. Implement yearly the computer refresh by updating user technologies, updating technology inventory, retrieve old computers, and surplus older computers.

5% - Manage both the College of Nursing HelpDesk and the IS ServiceNow ticketing system for incoming technology requests from college faculty, staff, and students. Work with requesting users on coordinating support and bringing issue to resolution. Facilitate to other IS teams if needed.

10% - Audio-Visual Technical Lead for all classroom and conference room technologies. Determine design specifications and consult with AV Vendors to develop schematics, installation requirements, and monthly support. Develop a refresh schedule for replacement and upgrades to provide to Technology Director. Manage the day-to-day operational integrity of the classroom technologies, including troubleshooting, setup, and support for ongoing users and events.

15% - Assist the Curriculum Coordinators in Educational Technologies support by providing Tier 2 and Tier 3 level support for Brightspace, ExamSoft, and Tams. Maintain ExamSoft user imports for periodic updates.

15% - Provide training to faculty and staff by developing training guides, offering periodic online training sessions, and 1:1 direct training.

35% - Provide senior leadership on all facets of technologies for the college by providing all levels of support for the operational needs of faculty, staff and students of the college. This includes support of computers, printers, operating systems, applications, network troubleshooting, and security. Participate in organizational meetings by representing the college at the Information Technology Monthly meetings. Develop and maintain working relationships with other technology support staff including Information Solutions. Facilitate support needs of the college that are not able to be resolved internally by reaching out to IS staff.

MUSC Minimum Training and Experience Requirements:
A high school diploma and three years experience in computer system development and modification. A bachelor's degree in a related area may be substituted for the required work experience.

Additional Job Description

Physical Requirements: (Note: The following descriptions are applicable to this section: Continuous - 6-8 hours per shift; Frequent - 2-6 hours per shift; Infrequent - 0-2 hours per shift) Ability to perform job functions in an upright position. (Frequent) Ability to perform job functions in a seated position. (Frequent) Ability to perform job functions while walking/mobile. (Frequent) Ability to work indoors. (Continuous) Ability to work in confined/cramped spaces. (Infrequent) Ability to bend at the waist. (Frequent) Ability to fully use both hands/arms. (Continuous) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Frequent) Ability to reach in all directions. (Frequent) Possess good finger dexterity. (Continuous) Ability to maintain tactile sensory functions. (Continuous) Ability to lift, lower, push or pull objects 15 lbs. or more, unassisted. (Infrequent) Ability to maintain 20/40 vision, corrected. (Continuous) Ability to see and recognize objects close at hand. (Continuous) Ability to see and recognize objects at a distance. (Continuous) Ability to match or discriminate between colors. (Continuous) Ability to determine distance/relationship between objects; depth perception. (Continuous) Good peripheral vision capabilities. (Continuous) Ability to hear and/or understand conversations. (Continuous) Ability to perform gross motor functions with frequent fine motor movements. (Continuous) Ability to work in dusty areas. (Infrequent)

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees