Unit Supervisor - Hazelnuts Creperie
Charlotte, NC 28277
About the Job
Hazelnuts Creperie is seeking a motivated and passionate Unit Supervisor to join our team. As a Unit Supervisor, you will work hands on with the team and be responsible for overseeing the day-to-day operations of our restaurant and ensuring that our guests receive exceptional service. You should have excellent communication and interpersonal skills and be able to work well under pressure in a fast-paced environment.
At Hazelnuts Creperie, we believe that genuine and exceptional customer service is the foundation of our success. We are looking for a candidate who shares this belief and is committed to creating a warm and welcoming environment for our guests.
Responsibilities:
- Lead by example, inspiring and motivating team members to provide exceptional customer service
- Monitor customer satisfaction and resolve any complaints or issues
- Provide guidance and support to shift supervisors and team members
- Monitor performance and provide training and instruction on the job
- Ensure compliance with health and safety regulations
- Manage inventory and order supplies
- Resolve customer complaints and issues
- Ensure cleanliness and organization of the restaurant
- Collaborate with the owner to improve operational efficiency
- Promote and maintain a positive work environment by demonstrating leadership, team work, and effective communication skills.
Qualifications:
- High school diploma or equivalent
- 2+ years of experience in a supervisory role in food service or similar role
- Strong leadership and organizational skills
- Excellent communication and interpersonal skills
- Knowledge of food safety and sanitation regulations
- Ability to work flexible hours, including nights, weekends, and holidays
If you are a team player, possess strong leadership skills, and have a passion for providing excellent customer service, we encourage you to apply for this exciting opportunity.
Hazelnuts Crêperie is a locally owned restaurant serving sweet & savory crepes for breakfast, lunch, dinner and of course dessert. Our shop is located at the Blakeney Shopping Center in the heart of South Charlotte. We are a counter service concept offering a fast casual dining experience that is innovative and delicious. Our menu is inspired by international cuisine served up with a modern spin on crepes.