Unit Secretary - Pediatric Special Care - Orlando Health

Orlando Health Arnold Palmer Hospital for Children

Providing compassionate care to the children, teenagers and young adults of Central Florida for more than 30 years, Orlando Health Arnold Palmer Hospital for Children is located on the downtown Orlando campus and includes 156 licensed beds for specialized care for children as well as the Bert Martin’s Champions for Children Emergency Department & Trauma Center, offering trauma care for children as the pediatric site of the Orlando Health ORMC Level One Trauma Center. State-of-the-art pediatric services are provided by a comprehensive staff that includes pediatric subspecialty physicians and a nursing team that is “Magnet” recognized for nursing excellence and high-quality patient care. The hospital also has earned national recognition for 12 consecutive years as a “Best Children’s Hospitals” by U.S. News & World Report and was included, together with Orlando Health ORMC, in the IBM Watson Health 100 Top Hospitals® list for 2021.

Arnold Palmer Hospital for Children Special Care Unit is seeking a Unit Secretary. The Unit secretarty is responsible for routine clerical/secretarial tasks for persons in a nursing unit.

Shift: VFT / Night

Essential Functions

• Acts as a receptionist on the unit, greeting and directing visitors, personnel and others in a courteous and informative manner.
• Transcribes physicians’ orders promptly, accurately and completely according to policy/procedure.
• Communicates consultation requests to physicians or therapists promptly and accurately.
• Performs data entry and assembles, compiles, and breaks down medical records.
• Prepare/copy designated medical record/ information for transfer to other facilities.
• Answers phone calls, routes callers, assist in pages, and takes messages and provides routine information to callers.
• Answers patient call lights in person or via intercom; fills request or refers to appropriate person promptly.
• Communicate effectively in all interactions.
• Works under the direction of the charge nurse.
• Assists in making appointments for patients.
• Working knowledge of office/departmental equipment.
• Submits work orders for necessary housekeeping, maintenance, biomedical or other work orders needed.
• Collaborate in partnership interdepartmentally to promote and provide a safe environment.
• Utilize compassion to create a therapeutic environment.
• Possesses excellent interpersonal skills and ability to work in a team environment.
• Transports and delivers items, equipment, and medications (excluding controlled substances and IV chemotherapy drugs) throughout the facility.
• May have limited access to areas storing medications.
• Maintains pre-established par levels of all unit office supplies.
• Assists in the stocking of both unit and office supplies.
• Monitor time and attendance through Kronos (or timekeeping system).
• Prioritizes workload to manage multiple priorities.
• Ensures compliance with regulatory standards including Federal, State, local and The Joint Commission.Maintains regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions

• Maintains a clean, safe and organized unit.

Education/Training

• High School diploma or equivalent.
• Keyboarding skills and knowledge of Microsoft Word and Excel.
• Knowledge of Medical terminology, or Health Unit Coordinator Certification.

Licensure/Certification

• None.

Experience

• None.