UNIT SECRETARY - BEHAVIORAL HEALTH - Beebe Healthcare
Lewes, DE 19958
About the Job
Become part of the Beebe team - an inclusive team positioned in a vibrant, coastal community. Enjoy a fulfilling career as you support the health of our patients and a team focused on excellence.
In addition to competitive compensation and wellness benefits (medical, dental, vision, and prescription) Beebe Healthcare also offers:
- Sign-on and Referral Bonuses for select positions
- Tuition Assistance up to $5,000
- Paid Time Off
- Long Term Sick accrual
- Employer Contribution Plan
- Free Short and Long-Term Disability for Full Time employees
- Zero copay for drugs on prescription plan for certain conditions
- College Bound 529 Savings Plan
- Life Insurance
- Beebe Pers via WorkAdvantage
- Employee Assistance Program
- Pet Insurance
A Behavioral Health Unit Secretary plays a crucial role in supporting the administrative and operational functions of a healthcare facility's behavioral health or psychiatric department. Their duties revolve around managing patient and staff communication, handling administrative tasks, and maintaining an organized environment for the healthcare team.
Responsibilities:Patient Admissions and Discharges
- Assist with the intake process for new patients, which may include completing forms, verifying insurance, and collecting necessary documentation.
- Process patient discharges and update records accordingly.
Scheduling and Appointments
- Schedule appointments for therapy sessions, doctor visits, and follow-up appointments.
- Coordinate with various healthcare providers, including psychiatrists, psychologists, social workers, and nursing staff.
Medical Records and Documentation
- Maintain accurate, confidential, and up-to-date patient records, ensuring that they comply with privacy laws (such as HIPAA in the U.S.).
- Organize and file paperwork, including patient charts, treatment plans, and medical reports.
- Answer phones, direct calls, and take messages for healthcare providers.
- Relay messages to patients and staff regarding appointments, treatment updates, or other relevant information.
Administrative Support
- Provide clerical support, such as copying, faxing, and handling mail.
- Assist with managing office supplies and equipment.
Patient Interaction and Support
- Greet patients, visitors, and family members, providing directions and basic information.
- Ensure patients are comfortable and assist them with paperwork as necessary.
Coordination with Other Departments
- Work closely with other hospital or healthcare departments (e.g., billing, pharmacy, or medical records) to facilitate patient care and resolve issues.
Confidentiality and Privacy
- Handle sensitive and confidential patient information in accordance with legal and ethical guidelines.
- Past work experience related to nursing or medical records is desirable.
- Ability to maintain professional manner with visitors, hospital staff, and physicians.
- Ability to work under pressure and to organize and complete multiple tasks in a limited time.
Education:
- High school graduate or equivalent