Unit Coordinator II - CRC - Connections Health Solutions

Overview

 We’re not just behavioral health people—we’re crisis people.

Connections has built a model that combines medical and recovery-oriented treatment that gets people connected to community-based resources and back to their lives faster.  Our aim is for solutions, not just stop-gaps. Real support, not restriction.  We have proven that our model improves access, creates hope and makes the behavioral health crisis system work better, and we’re finding better ways to do it every day.

Our story

Originally founded by two emergency room psychiatrists, Dr. Chris Carson and Dr. Robert Williamson, Connections Health Solutions brings 30 years of experience serving individuals in crisis and operates two of the nation’s largest and most studied crisis response centers in Phoenix and Tucson Arizona.  Since opening our doors we have provided care and treatment for hundreds of thousands of individuals in crisis.

Responsibilities

What You'll Do:

This position provides administrative and clerical support of clinical services. The Unit Coordinator oversees patient bed placement in the community.

• Registers and checks enrollment eligibility, including Third Party Liability and private insurance.
• Coordinates the administrative process for handling petitions. Checks petitions for completeness, notarizes petitions, logs the petition and hands off the petition to prescribing Provider for review.
• Assists medical staff by obtaining and relaying consumer information from hospital ED staff, clinical staff, family members, and/or other Providers. Monitors medical and clinical timelines of involuntary process
• Arranges pick up orders with police. Documents all efforts made to law enforcement regarding pick up orders. Oversees that all Court Ordered Evaluations (COE)/Persistently and Acutely Disabled (PAD) detention orders are served and proof is sent to the County Psychiatric Hospital legal department within prescribed deadlines (if applicable).
• Coordinates and oversees bed placement of patient with other facilities and within the electronic health records.
• Answers telephones for admission and discharge purposes (i.e. police, ED's and other psychiatric hospitals)
• Maintains the patient board: entering new arrivals, assigns Providers, Nurses, Crisis Workers, and prioritizes arrivals. Monitors electronic patient tracking system to ensure that all patient records reflect real time admission status
• Participates in ongoing training including in-services, training, and other activities to maintain and improve competency. Demonstrates competency by demonstrating skills and through post-testing/observation of direct supervisor

Qualifications

 What You'll Bring:

• 3 years of administrative experience
• 1 year of behavioral health experience
• Level one fingerprint card
• Fingerprint clearance required

It would be great if you had:

• Associate’s Degree in business, clinical administration, or behavioral health