Unit Assistant - MyMichigan Health
Mt. Pleasant, MI 48858
About the Job
The ED/SSU Unit Assistant functions primarily in a clerical role but is required to assist with patient care as directed by the Nurse manager, RN, or physician as needed. The Unit Assistant in the ED/SSU works as part of a team with a common goal of offering patient centered, timely care, in a safe and friendly environment. The essential functions of this position include, but are not limited to; performing general clerical duties, organizing and coordinating the nursing units, and monitoring patient charts for the ED and SSU units. This position requires assisting the nurse, physician, and other members of the team to provide relationship based patient centered care. The Unit Assistant in this role works with multiple types of sophisticated equipment and handles various types of patients in a friendly and frequently stressful environment.
Responsibilities:(40%) The Unit Assistant as part of a multidisciplinary team, maintains a friendly customer oriented attitude at all times. It is expected that all team members will work together to provide the best possible care to MyMichigan Health’s patients, families, visitors, staff, community members, and any other person that is encountered while representing MyMichigan Health. It is expected that at all times the Unit Assistant will treat every person they encounter with non-judgmental: kindness, compassion, respect, and relationship based care.
(30%) Performs quick registrations when ambulance or expedited patients arrive in the department, attaches ID bracelet, and ensures proper patient identifiers are performed. Keeps track of supplies and notifies appropriate person as supplies are needed. Makes arrangements for bed assignments through contact with patient placement as required. Prepares paperwork to go with patients who are transferred to other facilities.
(20%) Provides direct patient care including answering call lights, assisting with transfers, responding to alarms, and other duties as assigned.
(10%) The Unit Assistant is knowledgeable and compliant with all local, state, and federal regulations and guidelines. The Unit Assistant maintains knowledge of MyMichigan Health and ED/SSU specific policies and procedures relating to the care provided, and maintains professional standards.
Certifications and Licensures:PCT - MMH PCT/CNA/EMT/LPN REQUIRED:
Certification Required Equivalent Experience - Must hold an internal MyMichigan Health Patient Care Technician certification or a current State of Michigan registry document as a Certified Nursing Assistant (CNA) or completion of Emergency Medical Technician (EMT) certification culminating in licensure in the state of Michigan or completion of an accredited Licensed Practical Nurse program culminating in licensure in the State of Michigan or successful completion of one semester of nursing clinical education by an Accredited Registered Nurse Program. Effective 7/26/2022, we can also accept a Medical Assistant with the following: Registered Medical Assistant (RMA) through American Medical Technologist (AMT), Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA), OR equivalent Medical Assistant Credential such as Certified Clinical Medical Assistant CCMA, etc.*For current PCT’s with an expired CNA certification, EMT certification, or a lapsed LPN license, an opportunity to achieve an internal MyMichigan Health Patient Care Technician certification will be offered*
Required Education:High School Diploma or GED
Other Information:OTHER DUTIES AND RESPONSIBILITIES
Safety -Demonstrates awareness of specific safety concerns in department. -Complies with MyMichigan Health safety guidelines. -Maintain department equipment as necessary. -Identifies and communicates concern regarding unsafe conditions or equipment promptly. - Participates in medical center safety drills. -Utilizes appropriate lift equipment on a routine basis. Education -Attends education days. -Seeks opportunities for self-education and enrichment while sharing information with co-workers. Patient Care -Collects vital signs and weight. -Participates in direct patient care. Moves, lifts, and transports patients as required. -Performs clinical and technical aspects of care in accordance with established policies. -Recognizes and displays pleasant, friendly and cooperative manner to public. - Maintains clean and tidy unit, including inventory of room supplies. -Maintains orderly patient flow. -Cleans equipment. -Can assist with emergency equipment and procedures under the direct supervision of the RN or ED physician. -Completes documentation as required. Quality -Supports the mission, goals, policies, and standards of the ED/SSU. -Assists RN to ensure patient care outcomes and safety needs are met. - Communicates identified problems to appropriate personnel and implements actions to assure patient needs are met. -Assists unit in maintaining the area according to Joint Commission standards. -Participates in quality improvement activities in the department. Secretary -All Clerical Duties. -Answers telephone. - Enters labs and other orders as requested. Emergency Care/Safety -Performs according to procedure in all medical center emergency situations. -Provides and ensures safe and secure environment for the patient. - Is familiar with all safety and emergency procedures. -Observes fall safety precautions. Ordering and Stocking -Assists with ordering as indicated. May include: -Orders from purchasing weekly for medical supplies, lab supplies and office supplies. -Special invoices for supplies not available in storeroom. -Placing orders with Pharmacy. -Stock exam room with supplies and fill hand cleaner bottles. Demonstrates competency in Infection Prevention and Control Practices and Policies. -Possesses an understanding of infection prevention and control measures designed to prevent the spread of infectious diseases. - Maintains the standards of the infection prevention and control policies. -Implements and maintains isolation techniques per policy. -Follows hand hygiene policies and utilizes personal protective equipment as required. MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft® Windows. An employee may be required to participate in further learning opportunities offered by MyMichigan Health. Will be responsible to work on-call, as scheduled.