About Us 

We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us. 

RLI is a Glassdoor Best Places to Workcompany with a strong, successful background. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent underwriting company. Our insurance subsidiaries are rated A+ “Superior” by AM Best company and A “Strong” by Standard & Poor’s. Check out our strong financial track recordhere.

Position Purpose

As a Surety Underwriting assistant, you will be working with the team in order to support underwriter needs, business processing, and service goals for our producer partners.  Day to day activities will generally include working directly with your underwriting team to support their premium production goals, providing support to our agent and broker partners, and working with your team to support both business processing and specialty program needs.

Principal Duties & Responsibilities

• Provide support for your national underwriting teams, assisting with duties in and around the underwriting process.

• Provide support for your sales regions, assisting with marketing and sales efforts.

• Provide support for your key agents and brokers, assisting with specialty programs and generally ensuring that we are “the easiest” market with which to conduct business.

• Create and issue new and renewal bond documents, ensuring systems of record are properly updated.

• Assist the broker, the bondholder and the obligee with bond term transactions, such as bond endorsements, riders, cancels, broker of record updates, etc.

• Research and help resolve billing and account current discrepancies.

• Assist with underwriting (electronic) file maintenance and underwriting audit support needs.

• Assist the Surety Department by identifying and implementing improvements to our key systems and workflows.

• Limited lines of authority may be granted to assist with the underwriting of new and renewal accounts.

Education & Experience

Associate's degree preferred.  Must have completion of a high school education or its equivalent and more than 4 years of experience in a similar position. Experience in Surety, Insurance or Financial Services preferred.

Knowledge, Skills, & Competencies

• Ability to interact professionally and work well in a high-performance team environment.

• Ability to communicate effectively in all mediums to include phone, e-mail, and in person.

• Ability to work independently and perform quality work within deadlines.

• Ability to develop and maintain procedures. 

• Ability to multi-task.

• Must be proficient with Microsoft Office Programs, E-Mail and Phone Systems.

Personal & Professional Growth

RLI encourages its employees to pursue professional development work in insurance and job-related areas. We make a commitment to employees to provide educational opportunities that help them enhance their skills and further their career advancement. RLI fosters a true learning culture and encourages professional growth through insurance courses, in-house training and other educational programs. RLI covers the cost for most programs and employees typically earn a bonus upon successful completion of approved courses and certifications. Our personal and professional growth benefits include:

• Nationwide employment opportunities

• Training & certification opportunities

• Tuition reimbursement

• Education bonuses

Diversity & Inclusion

Our goal is to attract, develop and retain the best employee talent from diverse backgrounds while promoting an environment where all viewpoints are valued and individuals feel respected, are treated fairly, and have an opportunity to excel in their chosen careers. We actively support, and participate in, initiatives led by the American Property Casualty Insurance Association that aim to increase diversity in the insurance industry. Cultivating an exceptional and diverse workforce to deliver excellent customer service reinforces our culture and is a key to achieving superior business results.

RLI is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.

Total Rewards

At RLI, we're all owners. We hire the best and the brightest employees and allow them to share in the company's success through our Total Rewards. With the Employee Stock Ownership plan at its core, the Total Rewards program includes all compensation, benefits and perks that come with being an RLI employee.

  Financial Incentives

• Employee stock ownership plan (ESOP)

• 401(k) — automatic 3% company contribution

• Annual discretionary 401k and ESOP profit-sharing contribution (up to 15% of base salary)

• Annual bonus plans

  Work & Life

• Paid time off (PTO) and holidays

• Paid volunteer time off (VTO) to support our communities

• Parental and family care leave

• Flexible & hybrid work arrangements

• Fitness center discounts and free virtual fitness platform

• Employee assistance program

  Health & Wellness

• Comprehensive medical, dental and vision benefits

• Flexible spending and health savings accounts

• 2x Base Salary for Group Life and AD&D insurance

• Voluntary life insurance for purchase

• Critical Illness & Accident insurance

• Short-term and long-term disability benefits