Unarmed Security Guard I – Baltimore City DSS - Trust Consulting Services Inc.

UnarmedSecurity Guard I – Baltimore City DSS

Trust Consulting Services, Inc. is a certified 8(a), SDVOSB firmspecializing in Acquisition Management, Program Management, FinancialManagement, Information Technology and Facility Management in support of state,local and federal agencies.

At Trust Consulting, we value every employee. We are an equal opportunityemployer that does not discriminate based on race, color, religion, gender,national origin, age, disability, sexual orientation, or any other protectedstatus. We also greatly value military veterans!

The Unarmed Security Guard (UG) is a part of TCS Security, whichprotects our client’s premises, assets, personnel, and maintains a highvisibility presence, and prevents illegal or inappropriate actions. The UG’sresponsibility is to provide unarmed guard services and maintain a safe andsecure environment for the employees and visitors of. of the Internal Site andExternal Site.

A. Requirements and Responsibilities

UG will provide basic site monitoring, perimeter survey, publicinformation assistance, holds a single post, and emergency notification andassistance.:

A.1 UG will ensure to carry out oral and writteninstructions and instruct others on necessary rules, duties, and functions.

A.2 UG will ensure to deal professionally, courteously, andeffectively with the public.

A.3 UG will ensure no unauthorized person or persons are in thebuilding and observe activities of individuals in the building to ensure thatbuilding rules and regulations are observed by requesting compliance.

A.4 UG will perform dutiesas required by Post Orders, SOPs, and all other site, company, and contractrequirements.

A.5 UG will obtain proper driver’s license/photo ID for allvisitors prior to granting access to the building; issue the appropriatevisitor ID badge(s) to the visitor, ensure that all visitors are escorted totheir destinations when required.

A.6 UG may control access to parking lot; enforce rules onparking in permit areas, visitor parking areas and restricted parking areas.

A.6 UG may use security equipment such as electronic access cardscanners, and personnel and vehicle searching equipment if applicable.

A.7 UG will refrain from alcohol consumption eight (8) hoursprior to their shift, and not report to duty under the influence of any alcoholor narcotic.

A.8 UG will utilize cell phones only when their use does notinterfere with guards’ assigned duties.

A.9 UG will maintain the cleanliness of their work area andequipment.

A.10 UG will report any unusual activity or security violationsto the facility manager.

A.11 UG will safely use government property if assigned, andimmediately report lost, damaged, or stolen government to a direct supervisoror the next personnel in the chain of command.

B. Administrative Duties

B.1 UG prepare and maintain a daily duty log, noting allactivities and incidents that occurred during each shift

B.2 UG will operate telephone and radio communications.

C. Qualifications:

C.1 UG must be 21 years of age.

C.2 UG must have a Maryland Guard Card or otherwise be licensed.

C.3 UG must be able to pass a background check, pre-employment,and random drug screening.

C.4 UG must have at least two years experience providing generalsecurity guard services.

C.5 UG must possess a high school diploma or equivalent.

C.6 UG must be physically and mentally capable of performingduties as required.

C.7 UG must be physically able to climb stairs, and free of anyhearing impairment.

C.8 UG must have vision corrected to 20/20 in one eye and 20/30in the other.

C.9 UG must comply with the company’s Fitness for Duty policy.

C.10 UG must be capable of exercising judgment and actingquickly in an emergency.

C.11 UG must be of such temperament and maturity that they shallbe able to function under physical threats and verbal abuse without taking suchbehavior personally.

C.12 UG must be polite, respectful, patient, understanding, ableto adapt to challenging situations, and able to treat the public in a courteousand effective manner.

C.13 UG must have the ability to effectively communicate, read,write, and understand instructions in English.

C.12 UG must Authorized to work in the United States of America.

C.13 UG must have excellent customer service skills and be ableto skillfully and appropriate interact with BCDSS staff, the public and welcomevisitors into BCDSS offices.

C.14 UG shall not commit any act or do anything which mightreasonably be considered:

(i) to be immoral, deceptive, scandalousor obscene; or

(ii) to injure, tarnish, damage orotherwise negatively affect the agency and/or the reputation and goodwillassociated with the State. If the Security personnel is accused of any actinvolving moral or ethical issues, dishonestly, theft or misappropriation,under any law, or any act which casts an unfavorable light upon the State, orthe personnel is accused of performing or committing any act which couldadversely impact the Security firms services, reputation, the State shall havethe right to terminate this contract upon written notice specifying the reason,within which period the Security firm may cure such offense. The determinationof whether and to what extent the offense is cured shall be made by the Stateat its sole discretion.

D. Training

UG must have and/or receive and maintain initial and recurringtraining to include but not limited to the following:

D.1 Security Guard

D.2 CPR and First Aid

D.3 De-escalation and Dealing with Difficult Customers training

D.4 All EEO training (Inclusion, Diversity, Harassment, etc.)

D.5 All training required by the Director of Human Resources

D.6 Any other training mandated by the company or required perthe contract.

Opening: July 1^st, 2024

Compensation: $16.13/hour

Location: Baltimore City Department of Social Services. Baltimore, MD

Employment Benefits

We also offer a full complement of employee benefits forqualifying employees, including:

CareFirst Healthcare Plans

BlueChoice HMO Gold 500

Blue Choice Advantage Gold 1000

BluePreferred PPO Gold 500

Dental

Vision

Supplemental Insurance Programs

Group Accident Insurance

Group Hospital Indemnity

Group Critical Illness Advantage

Group Disability Advantage

401(k) Retirement Plan

Guided Profile

Fully Managed Profile

Self-Directed Profile

Flexible Spending Account – TASC

Healthcare FSA

Dependent Care

Transit

Parking

Leave

10 Holidays

Vacation/Flexible Time Off

Sick