UMaine Online Advisor (id:84162) - University of Maine

The Online Advisor is responsible for providing direct advising support to students inquiring about and enrolled in, online graduate and undergraduate programs at the University of Maine. The Advisor serves as the primary point of contact for prospective UMaineOnline students from the point of inquiry to the completion of an online undergraduate or graduate program.   The Advisor will ensure that UMaineOnline students are supported in all aspects critical to their success and retention, including services related to orientation, registration, proactive interventions, assessment of learning, and degree planning. The Advisor is a critical member of the UMaineOnline team, representing the needs of prospective and current online students. Typical hiring range for this position is $43,000 to $48,000 commensurate with qualifications and experience.

Complete Job Description

The University of Maine is a community of more than 11,900 undergraduate and graduate students, and 2,500 employees located on the Orono campus, the regional campus in Machias, and throughout the state. UMaine is a land, sea and space grant university, and maintains a leadership role as the University of Maine System's flagship institution. UMaine is the state's public research university and a Carnegie R1 top-tier research institution, dedicated to providing excellent teaching, research and service for Maine, the nation and the world. More information about UMaine is at umaine.edu. 

The University of Maine offers a wide range of benefits for employees including, but not limited to, tuition benefits (employee and dependent), comprehensive insurance coverage including medical, dental, vision, life insurance, and short and long term disability as well as retirement plan options. As a former NSF ADVANCE institution, the University of Maine is committed to diversity in our workforce and to dual-career couples.

UMaine is located in beautiful Central Maine. Many employees report that a primary reason for choosing to come to UMaine is quality of life. Numerous cultural activities, excellent public schools, safe neighborhoods, high quality medical care, little traffic, and a reasonable cost of living make the greater Bangor area a wonderful place to live. Learn more about what the Bangor region has to offer here.

Required:

• Bachelor’s degree in related field.
• Minimum of 3-5 years related experience, with a minimum of one year experience in an academic and/or career advising position.
• Experience in college student advising; ideally experience with online programs.
• Excellent initiative and organizational skills with the ability to work both autonomously and in a team.
• Understanding and experience with CRM platforms and communication streams.
• Ability to conduct research and synthesize for analysis. 
• Effective interpersonal skills in a variety of environments and situations.
• Excellent written and oral communication skills.
• Demonstrated experience working with higher education students, administrators, faculty, and members of the community.
• Demonstrated ability to summarize and analyze data to further mission goals.
• Demonstrated experience tolerating a fast-paced sometimes high stress environment.
• Demonstrated understanding of the unique needs of distance education students.

Preferred:

• Master's degree in Counseling, Higher Education, Secondary Education or related field.
• Experience as an Enrollment and/or Academic Advisor for students in online programs.
• Experience working with Salesforce/Target X to create and maintain communication campaigns
• Experience working with exclusively online/hybrid students.
• Experience collecting and organizing data (i.e. surveys, program evaluations, interviews, etc.)
• Experience with online student retention programming 

Materials must be submitted via "Apply For Position" below. You will need to create a profile and application; upload:

1.) a cover letter which describes your experience, interests, and suitability for the position
2.) a resume/curriculum vitae
3.) contact information for three professional references

You will also need to submit the affirmative action survey, the self-identification of disability form, and the self-identification of veteran status forms. Incomplete application materials cannot be considered. Materials received after the initial review date will be reviewed at the discretion of the University.

Search Timeline is as follows:
To receive full consideration, applications must be received by: May 24, 2024
Screening interviews to begin no earlier than: May 29, 2024
On-site interviews to begin no earlier than: June 6, 2024
Tentative start date: June 10, 2024

For questions about the search, please contact search committee chair Richard Roberts at richard.roberts@maine.edu or 207-581-3161.

The successful applicant is subject to appropriate background screening.

In complying with the letter and spirit of applicable laws and pursuing its own goals of diversity, the University of Maine System does not discriminate on the grounds of race, color, religion, sex, sexual orientation, transgender status, gender, gender identity or expression, ethnicity, national origin, citizenship status, familial status, ancestry, age, disability physical or mental, genetic information, or veterans or military status in employment, education, and all other programs and activities. The University provides reasonable accommodations to qualified individuals with disabilities upon request. The following person has been designated to handle inquiries regarding non-discrimination policies: Director of Equal Opportunity, 5713 Chadbourne Hall, Room 412, University of Maine, Orono, ME 04469-5713, 207.581.1226, TTY 711 (Maine Relay System).