UCB Internship - Process Specialist Intern at Randstad USA

Full job description

Job Title: Process Specialist

Location: Raleigh, NC

Job Type: Internship (Hybrid - Onsite 2 times a week)

Educational Standing: Junior, Senior

Dates: May 19 - August 1st 2025

UCB is looking for a business-driven, process oriented upper-level undergraduate to intern with Solutions Quality, part of Global Quality. Students must have an interest in clinical research, quality control, business analysis, process improvement and stakeholder collaboration. Solutions Quality contributes to the global quality management of research and clinical development from the laboratory through first in man studies. The role focuses on the development of a high-level process landscape map of all standard operating procedures, to identify connections across Patient Solutions and to visualize the overarching discovery, development and delivery of new drug candidates. If you are interested in business analysis, collaborating across stakeholders, creating visualizations for global use, an internship with UCB will give you experience that is applicable across professional organizations, including those that require meeting global health regulations; e.g., FDA, EMA, PMDA, NMPA. This is a very exciting opportunity for an undergraduate, regardless of experience, to work alongside quality staff, research scientists, and clinical management experts as part of an integrated project team.

Responsibilities may include:

· Analyze current business processes for connectivity across Patient Solutions

· Identify areas for improvement and optimization

· Facilitate workshops and meetings to discuss process mapping content, strategies

· Create visualization of overall Patient Solutions process landscape

Learning objectives include:

· Enhance communication and collaboration among Patient Solutions and Global Quality teams

· Increase stakeholder engagement through common process landscape

· Building a foundation of knowledge in quality management activities across research, pre-clinical and clinical development program

· Gaining scientific and business acumen through exposure to various functions with UCB’s matrix organization

UCB Career Path

The Process Specialist role can develop into a quality or operations, based on the acquisitions of skills and knowledge gained in the initial role and the interest of the Intern. Collaboration and knowledge from creating a process map that arches across the full Patient Solutions process, will allow the Intern to develop knowledge in the GxP space across many functions, including Quality, Research, GLP and GCP protocol development and operationalization; e.g., non-regulated research, pre-clinical and/or clinical, and create positive working relationships with many stakeholders within both the Global Quality organization and Patient Solutions.

Depending on the interest of the Intern, they could focus their efforts on the Quality Management System to further expand their regulatory knowledge of GLP, GCP or GPVP, process improvement methodologies, and even strategic planning. Once the focus has been identified, the Intern could move into a Quality Lead study management role within R&D and PV Quality, a QMS Lead focusing on process improvements within Quality Systems & Governance. Over time with the increased specialized knowledge, demonstrated leadership skills, and continued positive relationships developed with stakeholders, the Intern could then explore team leadership and eventually work within a team of leaders to take part in strategic planning within the Global Quality organization.

Qualifications

· Upper-level undergraduate studying life sciences, physical sciences, math, language arts, business

· Comfortable working independently and as part of a team

· Strong written and verbal communication skills

· General knowledge of process development, process improvement

· Ability to lead meetings independently and effectively.

· Ability to clearly convey complex information.

· Strong listening skills to understand stakeholder needs and feedback.

· Team-oriented mindset to work effectively with various teams.

· Ability to build strong relationships with colleagues and stakeholders.

· Openness to new ideas and approaches.

· Understanding and addressing the concerns of stakeholders

Specific Skills:

?Excel

?Outlook

?Communication and writing skills

?Presentation Skills

?Interpersonal Skills

?Collaboration Skills

?Flexibility

?Attention to detail

UCBis an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law. This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to his/her Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because he/she made a good faith report of discrimination.

Job Types: Full-time, Internship

Pay: $23.00 per hour

Experience level:

• 2 years

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: Hybrid