UCaaS / Infrastructure Project Manager at Trigyn Technologies Inc

Immediate long term contract opportunity for an UCaaS / Infrastructure Project Manager with direct client in Arlington, VA.

Trigyn's direct client in Arlington, VA has a long-term need (24 months) for Project/Program Manager UCaaS/CCaaS. Candidate can work REMOTE or Hybrid.

Description:
The selected candidate will be responsible for coordination, status reporting and stability of project related work efforts for the program to successfully migrate the on-premise legacy voice services to cloud solutions. Individual projects within this program include:

• Migration of client's on-premise Cisco Call Manager users to MS Teams Phone
• Migration of existing analog devices from legacy Cisco infrastructure
• Transition of operational support to new managed services provider
• Decommissioning of existing legacy equipment and services according to the client's surplus policies and procedures
• Conversion of existing voice services in court rooms and conference rooms
• Development of procedures, guidelines and documentation for ongoing support
• Review of ancillary voice services such as intercoms, call queues, and call recording.

Duties include:
• Manage individual projects in the cloud voice migration project to ensure that the program is completed on time, within budget and within scope
• Responsible for implementing project plans and overseeing teamwork assignments, directing and monitoring work efforts on a daily basis, identifying resource needs, performing quality review; and escalating functional, quality, timeline issues appropriately
• Track key project milestones and adjusting project plans and/or resources to meet the implementation schedule
• Coordinate communication with departments to provide notification of upcoming work efforts
• Gather requirements, provide technical analysis and lead implementation for any approved ancillary voice services
• Assist Program Manager in identifying and prioritizing opportunities for utilizing IT to achieve the goals of the enterprise.

Experience
• 10+ years of technical program or project management experience leading enterprise-wide projects required
• 10+ years telecommunications experience such as PSTN, PBX, VoIP, cloud voice services, SIP, circuits, legacy telecommunication infrastructure required
• 10+ years IT infrastructure experience such as LAN and network security
• 2+ experience with Microsoft Teams
• Ability to communicate with both technical and non-technical audiences, across all levels of the organization
• Experience working for federal, state or local government agencies.

TRIGYN IS AN EQUAL OPPORTUNITY EMPLOYER

About Trigyn: Trigyn is an IT Services Company that has been in business for 30 years with more than 1,500 resources deployed today. Trigyn is ISO 9001:2015, ISO 27001:2013 (ISMS) and CMMI Level 5 Certified. Trigyn is an E-Verify® Employer.