U-Box Agent (Full Time) - U-Haul

U-Haul isseekingdedicated, energized professionals to work remotely (work from home) who handle back-to-back inbound calls, matching U-Haul products and services with Customer needs. U-Box Sales Agents work within defined guidelines, including following a script and advisories, tofacilitatea seamless and efficient Reservation process and Customer journey. 

Scheduling: 

• Available to work40 hoursper week. 

• Current available shifts (all in Arizona time): 

• Monday- Thursday: 6:30 AM - 5:00 PM 

• Friday: 8:00 AM - 4:00 PM 

• Saturday: 1:00 PM - 8:00 PM 

• Available to work at least oneweekend dayper week. Priority will be given when providing availability on Monday, Saturday, and/or Sunday. 

• Working Companyobservedholidays isrequiredto provide service and support to Customers year-round.You may be scheduled to meet business needs. 

Initial Education/Training:Our paid, comprehensive, three-week education program is fast paced and builds upon your existing skill set to prepare you to independently serve U-Haul Customers. Education includes Instructor-led class discussions, role-play, games, simulations, videos, and e-learning modules through U-Haul University. OurInstructorshave all been on the front-line; therefore, relate and will help support and prepare you as you begin to perform your job duties, including taking live Customer calls the first week. 

Compensation:Earn hourly base pay of $14.50 plus discretionary sales bonus, with the potential to earn $17-20 per hour and the opportunity for base pay merit increases based on performance(Note: Hourly base pay rate may be higher, depending on state or local minimum wage laws). 

Benefits:At U-Haul, our Full-Time Team Members enjoy benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), life insurance, Paid Time Off program with paid holidays, and various wellness programs. Additionally, our career path planning and continued educationassistsemployees with their professional goals.  

Minimum Experience: 

• One year of Customer Service or Sales experience in a retail setting/environment. 

• Strong interpersonal and communication skills (clear speaking voice, excellent written and verbal communication, and active listening skills). 

• Ability to prioritize and multi-task, including navigating through and using multiple business software applications. 

• Successful completion of a job-related assessment isrequired. 

Work From Home Requirements: 

• All work duties, including initialeducation, must be performed at your home address in a private, quiet work area. 

• Dependent and child-care arrangements must be made as if you were working in-person in an office environment. This position does not allow flexibility to be on-call care for others during work hours, either. 

• The use of a personal home computer isrequiredand meets the technical requirements (below). Your designated computer must be used during the application process and the same computer used to perform your job duties. 

• Manager approval isrequiredif you need to change your designated computer. 

The following technical requirements must be met to work from home: 

• Computer Specifications: 

• Windows 10 or 11. 

• 8 GB of RAM/memory, or higher. 

• The Processor must haveCPUbenchmark score of 2,000, or higher. 

• Additional Hardware: 

• Webcam (external or built in). 

• USB headset (wired). 

• Internet speeds: 

• Ping under 100. 

• 10 MB download. 

• 5 MB upload. 

Note: Computer requirements and internet speed will be verified, if interviewed.Additionalrequirements may apply.