Turnover Technician at Home Partners of America

Job Title: Turnover Technician  

Home Partners of America, a Blackstone portfolio company, provides access to high-quality single-family housing to individuals and families in communities around the U.S. If you’re looking for an opportunity to learn and grow as a professional in a mission-driven business with a supportive and positive culture, come work with us! We are looking for team members who are inspired by the opportunity to expand housing access and provide residents with paths to homeownership. 

Your Role:

As a Turnover Technician at Home Partners of America, you’ll be responsible for performing top-notch turnover work in our single-family rental homes to ensure we provide a best-in-class experience for our residents. Working independently and in pairs, you’ll respond to all assigned turnover requests and ensure a timely resolution while upholding exceptional customer service standards and protecting company assets. The turnover technician will require driving to properties within the relevant market to perform repairs on vacant properties in the turnover process.  A

What will you be doing?

Duties:

• Proactively assess property condition and promptly correct deficiencies
• Review calendar each day for assigned turnover projects to be completed. Ensure all required supplies and equipment are on hand.
• Conduct repairs across multiple trades, including but not limited to:
  • Plumbing, electrical, mechanical, HVAC, carpentry repairs as well as external repairs to properties
• Maintain and proficiently utilize the necessary tools for success in your role, including utilizing the company’s technology systems to effectively manage work orders and collaborate with colleagues
• Ensure company-provided vehicle, tools, and equipment are properly maintained, organized, inventoried and securely stored when not in operation.
• Provide best-in-class customer service and take responsibility for resolving customer concerns within company guidelines.
• Demonstrate exceptional time management skills and the ability to work autonomously.
• Thrive in high-pressure situations, executing tasks efficiently even under challenging circumstances.
• Ensure accurate reporting of parts and supplies needed for effective inventory management.
• Support snow/ice removal efforts and monitor grounds conditions as needed.
• Fulfill any additional duties as assigned to support our mission and team goals.

*Applicants holding a real estate license will need to have their license assigned to one of the company’s brokerages after 30 days of employment.

Physical Demands and Work Environment

• The physical requirements outlined below are essential for successfully fulfilling the responsibilities of this role. We are committed to making reasonable accommodation for individuals with disabilities to ensure they can perform these duties effectively. The role may involve occasional lifting and/or moving of up to 150 pounds. Additionally, employees should expect regular use of hands and verbal communication. Furthermore, frequent standing, walking, sitting, reaching, balancing, stooping, kneeling, and crouching may be required while performing job tasks.

To succeed in this role, an individual must be able to perform each duty outlined above. The qualifications outlined below reflect the necessary knowledge, skill, and/or ability.

​What we look for:

Qualifications:

• High School diploma or equivalent
• Must possess valid driver’s license in the working state and ability to pass a Motor Vehicle Record (MVR)
• Previous experience in residential repairs and maintenance, along with other building maintenance or relevant background
• Strong knowledge of residential construction and mechanical systems and capability to conduct general repairs in some of the following areas: plumbing, electrical, carpentry, sheetrock, exterior structural, HVAC, and appliances.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Outstanding customer service and interpersonal skills; fluency in multiple languages a plus
• Must have excellent organizational and time-management skills.
• Ability to use various technologies for multiple purposes.
• Must be able to report to work during inclement weather conditions.
• The following certifications are preferred but not required:
  • EPA Certification, Type I and II
  • HVAC Certification
  • CPO certification (pool)
  • OSHA 10
• Must be able to use the following equipment:
  • wrenches, claw hammer, Allen wrenches (SAE and metric), band cutters, wire strippers, needle nose pliers, channel locks, 3-foot level, torpedo level, multimeter (CAT III+), breaker bar, clamps, and AC manifold gauge set
• Must be able to operate and maintain the following power tools:
  • cordless drill, impact driver, reciprocating saw (Sawzall), circular saw, pressure washer, air compressor & air tools

We encourage you to apply even if you don’t meet all of the qualifications!

Who is Home Partners of America?

Chicago-based Home Partners of America, a Blackstone portfolio company, provides access to high-quality single-family housing to individuals and families in communities around the U.S. Through its innovative Lease Purchase program, Home Partners offers residents transparent and flexible paths to homeownership, and its Choice Lease® program expands that mission to open up new homeownership possibilities for low-to-moderate-income families and historically under-represented communities. For more information, please visit www.homepartners.com.

Perks/Benefits:

Home Partners of America and Pathlight Property Management offer premier healthcare at affordable rates and access to 401K. Here are some amazing benefits you may not find anywhere else!

• Competitive Pay
• Mental Wellness resources through Headspace & Ginger, Pet Insurance, Adoption assistance program, Compassion leave and eldercare/special needs.
• paid days off to start (which includes PTO, Holidays, and personal days)

EEOC Statement:

Home Partners of America and Pathlight Property Management are Equal Opportunity Employers and prohibits discrimination and harassment of any kind. All employment decisions including the decision to hire, promote, discipline or discharge are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, sex (including pregnancy, gender identity or sexual orientation), national origin, age, disability status, genetic information, veteran or any other status protected by the laws or regulations in the locations in which we operate.