Turn Down Attendant - PM - Boston Harbor Hotel
Boston, MA 02110
About the Job
About Us:At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!Location Description:The Boston Harbor Hotel is Boston’s premier waterfront hotel, where luxury service is personal. We offer a competitive and comprehensive compensation and benefits package, as well as growth opportunity. All candidates must display superior service orientation, be willing to learn and work as part of our team. Due to the nature of our business, schedule flexibility is required for all positions.Overview:JOB SUMMARY We are seeking a committed and passionate hospitality professional to attend to our rooms in a quiet and orderly manner in accordance with the Boston Harbor Hotel standards of quality. This position will encompass replacing towels and amenities, tidying up after guests, as well as turning the beds down. This is an exciting opportunity for an individual to become part of a team always pushing one another to raise the bar. EXPERIENCE Must have at least (1) or more years of experience in Housekeeping, with a combination of Hospitality experience preferred. KEY RESPONSIBILITIES The primary responsibilities of the Turndown Attendant at the Boston Harbor Hotel include but are not limited to:
• Replacing towels and tidying up after guests as well as turning the beds down.
• Removing the bedspread and placing the pillows, robe and cards on the bed.
• Tidy up the bathroom, replacing any used towels or amenities.
• Dispose of dirty linen and trash in the housekeeping closet.
• Call Housekeeping Office Coordinator to report any room deficiencies (light bulbs, broken items etc)
• Maintain equipment in a clean and safe condition.
• Ensure Housekeeping closet on the floor is clean and tidy.
• Perform other duties and special daily tasks as assigned by floor supervisors and Executive Housekeeper.
• Communicate with Supervisor throughout shift to be aware of the work and rooms that need additional attention. JOB QUALIFICATIONS In addition to performance of key responsibilities, this position may be required to possess a combination of the following skills and experience:
• Must be able to speak, read, write and understand the primary language used in the workplace.
• Require good communication skills, both verbal and written.
• Must be able to lift up to 15lbs + on a regular and continuous basis. The Boston Harbor Hotel is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law
• Replacing towels and tidying up after guests as well as turning the beds down.
• Removing the bedspread and placing the pillows, robe and cards on the bed.
• Tidy up the bathroom, replacing any used towels or amenities.
• Dispose of dirty linen and trash in the housekeeping closet.
• Call Housekeeping Office Coordinator to report any room deficiencies (light bulbs, broken items etc)
• Maintain equipment in a clean and safe condition.
• Ensure Housekeeping closet on the floor is clean and tidy.
• Perform other duties and special daily tasks as assigned by floor supervisors and Executive Housekeeper.
• Communicate with Supervisor throughout shift to be aware of the work and rooms that need additional attention. JOB QUALIFICATIONS In addition to performance of key responsibilities, this position may be required to possess a combination of the following skills and experience:
• Must be able to speak, read, write and understand the primary language used in the workplace.
• Require good communication skills, both verbal and written.
• Must be able to lift up to 15lbs + on a regular and continuous basis. The Boston Harbor Hotel is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law
Source : Boston Harbor Hotel