Trust and Safety Analyst, Product Fairness, Responsible AI - Google
Seattle, WA
About the Job
Minimum qualifications:
- Bachelor's degree in a Social Science field, or a related field, or equivalent practical experience.
- 4 years of experience with red teaming, scaled evaluations, responsible AI, product policy development, or a related field.
Preferred qualifications:
- Master's degree in relevant field.
- Experience with data analytics tools such as business intelligence platform, SQL, etc.
- Experience testing machine learning systems and preparing qualitative and quantitative data analysis.
- Experience managing complex, multi-stakeholder projects under tight deadlines, with excellent written and verbal communication skills.
- Knowledge of fairness considerations for responsibly implementing machine learning systems.
- Ability to present data in clear, accessible, and compelling ways to executive audiences, and excellent problem-solving skills with attention to detail in an ever-changing environment.
About the job
Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.
At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A diverse team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.
Responsibilities
- Design and lead proactive algorithmic fairness testing, including scaled evaluations and red teaming session in support of Google’s AI principles.
- Perform thorough analysis into fairness issues and vulnerabilities. Prepare written reports outlining user impact issues, abuse vectors, and trends, and effectively communicate findings to product and company leadership.
- Provide guidance to product teams in conducting their own fairness testing by providing technical, qualitative, and quantitative data support in assessing ML models and products.
- Provide expert guidance to cross-functional working groups and partner teams to define fairness best practices and actionable solutions.
- Work with sensitive content or situations and be exposed to graphic, controversial, or upsetting topics or content.