Job Title: Training and Outreach Manager

Reports to: NW Tribal EpiCenter Director

Salary Range: $65,000 - $75,000 annually

Benefits: Health, Vision, & Dental Insurance, Retirement Contributions, PTO, and Paid Holidays

Classification: Salaried, Exempt

Status: Full-Time (1.00 FTE), Regular w/ Benefits

Location: Portland, OR

JOB SUMMARY

About the Northwest Portland Area Indian Health Board (NPAIHB)

The Northwest Tribes have long recognized the need to exercise control over the design and development of health care delivery systems in their local communities. To this end, they formed the Northwest Portland Area Indian Health Board (also referred to as NPAIHB or "the Board") in 1972.

Guided by a vision of "Health and Wellness for the Seventh Generation," NPAIHB is a 501(c)3 designated (non-profit) organization and Tribal organization, P.L. 93-638, under the Indian Self-Determination and Education Assistance Act (ISDEAA) serving the 43 federally recognized Tribes in the states of Idaho, Oregon, and Washington (Northwest Tribes). Tribes become voting members of the Board through resolutions passed by their governing body. Each member Tribe designates a delegate to serve on the NPAIHB Board of Directors.

Led by our Board of Directors, NPAIHB's mission is to "eliminate health disparities and improve the quality of life of American Indians and Alaska Natives by supporting Northwest Tribes in their delivery of culturally appropriate, high-quality health programs and services." We have a staff of over 120 professionals dedicated to advancing Tribal health for the 7th generation in the Pacific Northwest.

The NPAIHB's Strategic Plan 2020-2025 can be found here.

Position Summary

The Training and Outreach Manager is responsible for developing and coordinating the design and implementation of public health worker development and training for NPAIHB member tribes, and public health training for the NPAIHB. Duties include developing the public health workforce's online training, including a digital library and training platform. In alignment with an analysis of tribal needs, the Training and Outreach Manager works with staff experts to develop curriculums and training materials, coordinates in-person trainings, develops online trainings, selects and supervises outside trainings and vendors, and implements feedback collection tools in collaboration with state, local, and tribal public health or community-based partners within the states of Washington, Oregon, and Idaho.

The objectives of the Training and Outreach Manager are to be completed in two distinct phases. In the first phase, to be completed by the end of the first year of employment, systems for both virtual and in-person trainings will be set up. During the second phase, which is ongoing, technical assistance and accreditation of trainings will be provided.

The Training and Outreach Manager reports to the NW Tribal EpiCenter Director. This scope of work is housed within the NW Tribal EpiCenter Division.

This position is based at NPAIHB's offices in Portland, Oregon. Local travel and/or overnight travel outside of the area is required approximately 15% of the time.

Essential Functions

Training and Outreach Programs Success and Excellence

• Provides support for training and outreach activities in alignment with NPAIHB Strategic Plan
• Supports the delivery of training and outreach content for the NW Tribal EpiCenter, and for NPAIHB programs, along with future projects and services
• Supports the development of NPAIHB's training and outreach projects, along with NPAIHB staff, Tribal partners, and consultants
• Supports the creation and implementation of training and outreach related capacity building and quality improvement strategies based on the needs and priorities of Northwest Tribes
• Carries out updated training and outreach priorities throughout the year, as directed by Northwest Tribes, and through the NPAIHB Strategic Planning process and/or annual federal and state policy priorities
• Works closely with supervisor to support the identification of Northwest, federal, and state policy priorities related to tribal trainings and outreach activities

Training and Outreach Project Management, Administrative, and Reporting Functions

• Coordinates the design, implementation, and reporting of effective evaluation strategies to measure the impact of the NPAIHB's training and education activities, in consultation with the evaluation team
• Coordinates scheduling, tracking, and reporting of trainings conducted by the NPAIHB throughout our service area, including the states of Washington, Oregon, and Idaho (the "Pacific Northwest")
• Works with database programs to update training information through data entry and retrieval, running reports, and providing necessary documentation for reporting
• Facilitates linkages between activities of the NPAIHB, tribes, and national public health workforce development initiatives

Training and Outreach Communication, Collaboration, Networking

• Builds relationships with local institutions of higher education to facilitate identification of individuals to provide trainings
• Collaborates with educational systems within NPAIHB
• Works with partners to build and develop new collaborations and partnerships as to address training needs to enhance the activities of tribes served by the NPAIHB
• Assists in the definition of goals, objectives, target audiences, and linkages with specific organizational goals
• Prioritizes and responds to specific requests for training, and determines the appropriate NPAIHB role in providing expertise and/or content for development of new learning opportunities
• Acts as the primary contact for external training requests
• Develops and designs effective communication systems
• Identifies learning resources (including list serves, websites, instruction manuals, teleconferences, and other web-based resources)
• Develops and identifies instructional material and best practices
• Coordinates the creation of web-based platforms for training in public health
• Implements methods to enhance local and regional public health training capacity throughout the Pacific Northwest states
• Functions as a "Super User" as to orient staff to educational platforms and tools

Technical Assistance, Training, and Evaluation

• Convenes, facilitates, and participates in curriculum design teams consisting of regional and other key partners to develop new training opportunities, in both traditional (in person) and distance learning (web-based/electronic) formats
• Coordinates scheduling, tracking, and reporting of trainings conducted by the NPAIHB throughout the Pacific Northwest states using databases
• Designs and implements effective distance learning programs for the NPAIHB
• Participates and identifies topics, content, curricula, and target audiences that are best supported through distance learning modalities
• Participates in curriculum design teams
• Assists with the training and support of NPAIHB staff in technical aspects of distance learning

Other Duties

• Contributes to grant writing and other fundraising activities of the NPAIHB as appropriate
• Contributes to grant reports and other informational requests from NPAIHB funders as requested
• Assists with the preparation of presentations at meetings
• Contributes to the strategic development and goal setting of the NPAIHB's overall training and education program
• Participates in university, state, regional, and national committees as requested
• Performs other duties as assigned by the NW Tribal EpiCenter Director and/or Executive Director or designee

Standards of Conduct

• Act in service to the Tribes and Tribal communities we serve
• Uphold the Mission, Values, and Vision of the NPAIHB
• Maintain the highest level of confidentiality with all NPAIHB information and documentation
• Consistently exhibit professional behavior and a high degree of personal and professional integrity and impartiality appropriate to the responsible and confidential nature of the position
• Exercise good judgment and initiative in performance of duties and responsibilities
• Demonstrate high emotional intelligence in the performance of all duties and responsibilities
• Orientation toward learning, innovation, service, and the building of second-line leadership
• Commitment to building an organizational culture which centers NPAIHB's service to Tribes, promotes professional excellence, and builds an environment where employees grow and thrive
• Commitment to build an inclusive workplace across a range of identities and experiences, including (but not limited to) geography, age, gender identity, gender expression, sexual orientation, ethnicity, class, language, disability, religion, spiritual practices, and immigration status
• Sees diversity as a strength, and equity as a baseline
• Work in a cooperative manner with all levels of management and with all NPAIHB staff
• Effectively plan, organize workload, and schedule time to meet workload demands
• Use reasonable judgment to consistently display professional work attire during normal business hours, and/or dress appropriately for the workday, space, or event in lieu of a formal dress code
• Be present, available, and responsive for meetings and calls during regular working hours
• Commit to sharing knowledge and building expertise by participating in all virtual spaces in our workplace with cameras on
• Show consideration by communicating effectively and building collective understanding
• Recognize that relationships are the cornerstone of NPAIHB's work by treating all NPAIHB delegates/alternates, partners, staff, and American Indian/Alaska Native people with dignity and respect
• Participate willingly in NPAIHB activities

Qualifications

Education

Minimum education required*:

• Master's Degree in Education or a Health-related area or similar field
• *Bachelor's Degree in Education or a Health-related area or similar field AND minimum of three (3) years of demonstrated experience in community-based Indian Health programs may serve as an acceptable substitute

Experience

Minimum experience required:

• At least two (2) years of experience in the design and implementation of workforce and training development, including adult education techniques
• Demonstrated experience in training and teaching
• Experience facilitating training activities
• Experience writing effective reports to funders

Additional experience preferred:

• Direct experience working with Northwest Tribes
• Direct experience working with tribal communities
• Experience as a trainer for online learning system platforms

Required Knowledge, Skills, and Abilities

Minimum knowledge, skills, and abilities required:

• Demonstrated knowledge, discretion, tact, judgment, and overall ability in working effectively with federal, Tribal, and other professionals, and facilitating participation and partnership in the activities of NPAIHB training and outreach activities
• Demonstrated knowledge and interest in training and teaching others
• Proficiency with computer applications (specifically Word, Excel, PowerPoint, and other Microsoft Office Suite programs)
• Excellent written and oral communication skills, including a strong attention to detail and accuracy
• Excellent interpersonal skills
• Must be sensitive to cross-cultural differences, and able to work effectively within their context
• Ability to think creatively, as to identify new training initiatives
• Ability to work with minimal supervision, exercise initiative, and make independent decisions and recommendations
• Ability to make professional and effective oral presentations (including in Tribal settings)
• Ability to complete tasks in a timely and accurate manner
• Ability to travel occasionally (approximately 15% of the time)

Additional knowledge, skills, and abilities preferred:

• Knowledge of grants administration and funding agencies

Probationary Period

External applicants must agree to serve a minimum six-month probationary period during which time their employment can be terminated at will. For the purpose of evaluating job performance, internal applicants must agree to serve a minimum six-month probationary period when job duties change significantly.

Work Conditions

Physical Demands

This position:

• Frequently involves sedentary work (exerting up to 10 pounds of force and/or a negligible amount of force to lift, carry, push, pull or otherwise move objects, including the human body)
• Occasionally involves light work (exerting up to 20 pounds of force and/or up to 10 pounds of force and/or a negligible amount of force to move objects)

Physical Requirements

This position:

• Consistently requires the ability to receive detailed information through oral communication and expressing or exchanging ideas or important instructions accurately, loudly, or quickly
• Constantly requires working with fingers, rather than the whole hand or arm
• Constantly requires repetitive movement of the wrists, hands, and/or fingers
• Often requires walking or moving about to accomplish tasks
• Occasionally requires standing and/or sitting for sustained periods of time
• Occasionally requires ascending or descending stairs or ramps using feet and legs and/or hands and arms
• Occasionally requires raising objects from a lower to a higher position, or moving objects horizontally
• Occasionally requires stooping, which entails the use of the lower extremities and back muscles
• Infrequently requires crouching

Typical Environmental Conditions

The worker is frequently subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes, and is occasionally subject to outside environmental conditions.

Travel Requirements

Local travel is occasionally required. Overnight travel outside of the area is infrequently required. Attendance at quarterly NPAIHB Board Meetings is required. These meetings are held both locally and hosted by our member tribes on a rotating basis, and take place during the third or fourth weeks of January, April, July, and October, and typically require a minimum stay of two overnights per meeting.

Disclaimer

The individual must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately without causing a significant safety threat to self or others describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and/or skills required of all personnel so classified.

Except as provided by Title 25, U.S.C. § 450e(b), which allows for Indian preference in hiring, the NPAIHB does not discriminate on the basis of race, color, creed, age, sex, national origin, disability, marital status, sexual orientation, religion, politics, membership or non-membership in an employee organization, marital status, citizenship or immigration status, veteran or military status, genetic information, ancestry or any other characteristic protected by law.