Treatment Plan Coordinator - Gpac
Wilmington, NC
About the Job
Exciting Treatment Plan Coordinator Opportunity in a Welcoming Orthodontics Practice!
My well-established client is seeking a dedicated individual with front desk experience, ideally in a dental or medical setting, to join their team as a full time Treatment Plan Coordinator.
All our staff members are offered continued training to assist in your transition into the role. We also offer a competitive compensation package which includes health and dental insurance, 401K, bonus structure, PTO, and various in-office perks.
Responsibilities:
- Greet and welcome patients and visitors in a friendly and professional manner.
- Manage phone calls, schedule appointments, and provide information.
- Check-in patients, verify insurance, and handle co-payments.
- Maintain and update patient records in compliance with HIPAA.
- Collaborate with medical staff for efficient patient flow.
- Resolve patient inquiries and assist with administrative tasks.
Skills:
- Proficiency in office software applications (Microsoft Office, Google Suite).
- Orthodontics Knowledge
- Knowledge of HIPAA regulations and compliance.
- Experience working at the front desk of a medical office or healthcare facility.
- Familiarity with Epic or other electronic medical record (EMR) systems is a plus.
- Strong customer service skills, handling difficult situations calmly and professionally.
- Excellent verbal and written communication skills.
- Knowledge of medical terminology (preferred but not required).
- Detail-oriented with strong organizational skills.
For more information or to send your resume please email Jessica.Zeiner@gogpac.com or call/text at 980-376-2656
All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.
GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.